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“Nice location but watch out for ants”
Review of Pointes North Inn

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Pointes North Inn
Ranked #4 of 9 Hotels in Charlevoix
Bay City, Michigan
Level 5 Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice location but watch out for ants”
Reviewed January 1, 2013

We stayed over the Christmas holiday and the office staff was great about accommodating our holiday check in. Our kitchenette was a great convenience. Our biggest issue was with the ants that were in various locations throughout the room. Ants traps were in the kitchen so we were immediately aware that there had been a problem. They were most obvious on the white tile floor in the bathroom. When i spoke with the desk staff they were aware that there had been a problem and had even had the "bug guys" in the previous week. They were surprised that there was still an issue. As our visit continued the ants were found in our bed and our luggage. We even had one make it home with us. I again told the office staff when I checked out and was told that the owner would be notified. But as a customer I had expected more of a response. Quite disappointed. Ants in December and in my bed and luggage.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Michelle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
    48
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Rockford, Michigan
Level 6 Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 26, 2012

We spent the week of Thanksgiving here. It was very quiet and nice for our family of 5. The unit was well equipped with a bedroom on the lower level with a king size bed (all three girls could fit). There was also a kitchenette with stove, dishwasher, microwave and full-size fridge. The downside of the kitchen for us was that all the dishes were out of reach of our three kids (including our 10 year old), so anytime they needed anything, we had to go get it for them. The living area and table completed the first floor. The upper level loft had another king size bed with a jetted tub, separate shower (kind of small) and separate toilet area. It was well cleaned and maintained. There was wireless internet, however, we had only two bars in our unit, and it was sometimes sporadic with phones and iPods. The Inn was located right near the draw bridge, and in the heart of town. We had such beautiful weather, we were able to enjoy walks through the shops and down to the water too. We are looking forward to coming back in the summer to enjoy the water. The pool was a little small, but it worked for the kids.Overall, this is a charming place with a friendly staff.

Room Tip: We stayed in room 208, so we had an open balcony and would be really nice in the summer time.
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  • Stayed November 2012, traveled with family
    • Value
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Helpful?
1 Thank Familytravels8799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw, Michigan
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2012

Just returned after a weekend here and was delighted by the accommodations. This is perfect for the business traveller or those who enjoy ultimate privacy, but not aimed to suit the "full resort amenities" traveler. No on ssite restaurant exists but units have full kitchens and the facility is in the boutique/business/dining district. Privacy and serenity are emphasized in a property offering extremely spacious and well-appointed accommodations. Personnel is friendly and extremely knowledgable about the area's favorites for dining, sights, etc.

Room Tip: The 2 bed/2bath units are perfect for two couples or those traveling with teenagers as this offers t...
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  • Stayed October 2012, traveled as a couple
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Helpful?
2 Thank DocSparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 7, 2012

While traveling along the Lake Michigan coastline, we found this INN to be the unexpected perfect accomidation for us. We found the staff to be very friendly and helpful. The rooms were clean and inviting. The rates were very reasonable. We would stay there again if we were in Charlevoix Michigan again.

Room Tip: We loved the suite. It had a small kitchen and eating table.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank Al Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rolling Meadows, Illinois
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 1, 2012

We booked here based on other reviews. Biggest issue is the screened in porches are street side -- on the busiest street in charlevouix. Bedroom has no windows. Bathroom is nice. "kitchenette" has wet bar sink -- very limited.

  • Stayed September 2012
    • Value
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Helpful?
2 Thank Terry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bloomfield, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 25, 2012

We enjoyed a wonderful week's vacation with friends at Pointes North in Charlevoix. The two couples shared a two bedroom unit with a first floor bedroom (KS bed), bath, kitchen, living room and balcony and a second floor loft with a KS bed, bath and jacuzzi. We found the staff to be very efficient and friendly. Continental breakfast was avilable in the lobby each morning.
Just to tell you how pleased we were, we made a reservation for the same unit for next summer!

Room Tip: Room 203 has recently been updated and is very light and bright. New hardwood floors.
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  • Stayed August 2012, traveled with friends
    • Value
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Helpful?
2 Thank dnfcpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian, Michigan
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 18, 2012

Wow, where do I begin. This place was the highlight of our one week vacation. The staff all were so friendly. Mike checked us in and was very helpful from the first day to the last day of of three night stay here. We had a wonderful pet-friendly room on the first floor that was beautiful, clean and spacious. This place is great you can walk to the finest restaurants, local bar and all the shopping. You really can park your car and never have to get in it until you leave. Everything is in walking distance and beautiful scenery all around. We are already talking about next year and will definitely stay here once again. It was a nice surprise to have a continental breakfast waiting for us when we woke up. We could get our coffee have something light then go on with our day.

Room Tip: I love the first floor - We had a nice screened in porch where we could relax and it was decorated n...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ANNAARANDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pointes North Inn

Property: Pointes North Inn
Address: 101 Michigan Ave, Charlevoix, MI 49720-1802
Phone Number:
Location: United States > Michigan > Charlevoix County > Charlevoix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Charlevoix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pointes North Inn 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Pointes North Inn condominium hotel suites are conveniently located in charming Downtown Charlevoix just north of the drawbridge and just steps away from shopping, restaurants and beaches. Whether your stay is for a night, a week or more, Pointes North Inn condominium suites will make it that much sweeter. Pointes North Inn offers: One bedroom condominium suite with private screened in patio porch. Two bedroom condominium suite with loft and private balcony Jacuzzi and sofa beds in every hotel room Kitchenette or full kitchen Fireplace and wide screen TV and VCR/DVD Indoor / Outdoor heated pool Daily & weekly condominium hotel suite rentals Complimentary High-Speed Wireless Internet Service ... more   less 
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Also Known As:
Pointes North Hotel Charlevoix

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