First of all, I would like to say that I am a Hilton Honors member and try to stay at Hiltons because they are usually well appointed. This property seemed to be poorly run. The rooms were clean as was the entire property. However, when we awoke in the morning, the hot water was non-existent. I called the front desk and they said that it was ongoing issue and that they called the repairman. It was a full hotel and I got the last available room in the area. I would've thought that the hotel would've been sure to have this issue fixed long before the busiest weekend of the year.
The other issue concerned the breakfast, many of the breakfast items were continually empty. For instance, at one point, there wasn't any coffee available, but there were cups. When I went back, there was coffee but there wasn't any cups. The yogurt container, was present, but there wasn't any yogurt in it. So, it seemed that they needed more people working.
Everyone I encountered was friendly. But I think that there should have been more workers. The maintenance man that I encountered in the hallway, smiled and greeted me. However, he seemed to be bouncing back and forth.
- Official Description (provided by the hotel):
- The spacious Hampton Inn(R) hotel is ideally located within walking distance of the beautiful Lake Cadillac which has hiking trails, picnic areas and swimming for your enjoyment. Lake Mitchell is another beautiful lake for summertime fun. There are also many cross country trails. Guests visiting the area will enjoy the many unique boutiques and small town shopping areas that are located just blocks away. ... more less
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- Also Known As:
- Comfort Inn Cadillac Hotel Cadillac