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“Nice room, bad bed” 3 of 5 stars
Review of Holiday Inn Express Cadillac

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Holiday Inn Express Cadillac
2.5 of 5 Hotel   |   7642 South US 131, Cadillac, MI 49601   |  
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Ranked #5 of 14 Hotels in Cadillac
Certificate of Excellence
Farmington Hills, Michigan
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice room, bad bed”
3 of 5 stars Reviewed August 13, 2012

Husband and I spent two nights first weekend in August. We had a king suite which had ample room, sofa, small refrigerator, microwave, table, two chairs, kitchen sink and countertop. I cannot express how much I hated the bed. It had zero support.(I had the same experience with the bed at the Holiday Inn Express, Vermillion OH.) The staff was very friendly and the breakfast was acceptable. I would probably stay again but only because there is no where better to stay in Cadillac, MI .

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank gbloi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

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Virginia Beach, Virginia
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 9, 2012

Hotel is conveniently located off the highway -- appears fairly new and clean. Staff is pleasant and accomodating. Bed was not as comfortable as I would have hoped; bathroom was large and had lots of counter space. Did not use pool, but it was clean and open until 11 pm. Breakfast was adequate, but there was a sign stating the UNavailability of cinnamon rolls -- apparently they have been unavailable for quite some time, as the sign was not new (maybe management should substitute with something else???). Also, there was another sign of apology for UNavailability of something else -- waffles, maybe -- due to broken machine. Again, sign looked like it was there for awhile. Prefer other hotel chains to the Holiday Inn, but this place was adequate for a one night stay.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank pokeymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 1, 2012

There just aren't that many places to stay in Cadillac, Michigan but the Holiday Inn Express is one of the better ones. This is a bare bones place--- but it's clean and the staff is very friendly.
We stayed just one night en route to a summer camp. It did seem like many of the guests were doing the same thing--staying on their way to or from someplace else but not staying just to spend some extended time in Cadillac. The restaurant choices are also very slim so we ended up stopping at the nearby Glen's Grocery Store and bringing food back to our room.
The hotel does have a laundry room available to guests. I wish we'd see more of that at other hotels around the country!

  • Stayed June 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank BreakingNews58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macomb, Michigan, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 25, 2012

Found charge on our credit card of $437.07, hotel claims we had a pet in our room, trying to resolve this since July 17th. Difficulty getting management to answer calls, difficulty finding manager available. Corporate Holiday Inn not been helpful with charge. Still waiting for pictures of pet hair in the room, WE DID NOT bring an animal with us, we checked in early evening came through front door, checked out early morning through front door. Unbelievable!

Stayed July 2012, traveled with family
Helpful?
2 Thank Roxi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Cadillac, responded to this review, August 8, 2012
Dear Roxi S,

I certainly appreciate you taking the time to bring this matter to our attention. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Missouri
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 21, 2012

Stayed on the 4th of July celebration weekend, on our way to the Cherry Festival. The price was much lower than Traverse City motels. The room was comfortable and clean, and convenient to the highway while still quiet. The AC was cool and quiet, even with record high daytime temps. Kids enjoyed the pool & hot tub. The breakfast was standard Holiday Inn Express buffet. A good overnight stay!

  • Stayed July 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WeekendsOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 21, 2012

Stayed one night and the room was pleasant but not exceptional; the breakfast was decent and included bacon and scrambled eggs in addition to the usual items most motels have. The staff was generally friendly and helpful. If I had one slightly negative observation, it would be that the third floor ( where I stayed) had one end that apparently had been a smoking wing ( no "No Smoking" logos on the doors) and there seemed to still linger a slight cigarette smell..

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank cbinkz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milwaukee
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2012

employees were very friendly, a real plus.................breakfast was good and kept supplied promptly.............we found the place very quiet..............nothing fancy except the price, maybe, but a good place to stay............

  • Stayed July 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fastquaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Express Cadillac

Address: 7642 South US 131, Cadillac, MI 49601
Phone Number:
Location: United States > Michigan > Cadillac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Cadillac
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Holiday Inn Express Cadillac 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Cadillac is an exceptional hotel from it's beautiful decor, to it's outstanding level of service, you have made the right choice with this hotel. Conveniently located in Cadillac at exit #177 off US 131. Conveniently located near many nationally recognized restaurants, shopping centers, golf courses, ski slopes, snowmobile trails and much more. Inside you will find spacious guest rooms all equipped with hairdryers, irons and boards, coffee/tea makers and remote control TV with many cable and premium stations. 2 phones with 2 lines and data ports. Our suites include microwaves, refrigerators, and comfortable lounging area. If you have the time. . . we have a lot to offer. Visit our recreational center with a large indoor pool, whirlpool, and fitness center. We pride ourselves as being Cadillac's finest and newest hotel. Don't forget to join us in the morning for your free deluxe continental breakfast. The question isn't where to stay, it's when can we expect you! ... more   less 
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Also Known As:
Holiday Inn Express Cadillac Hotel Cadillac
Holiday Inn Cadillac
Cadillac Holiday Inn

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