First the good - the hotel is nice and is kept clean.
Did have some issues though that surprised me for a HI Express - mainly with the staff. I am not a big complainer and when things aren't quite right rarely do I say anything. I did need to change rooms though and you would have thought that I would have asked the staff to go to the moon and back. I would have expected a much more accomodating staff for such a simple request. Next, spent a little bit of time in the pool that was severly over chlorinated and thought it would be good to say something to the staff (not the same person) and did I get an accomodating response of any sort - no, not at all. I would recommend staff training of some sort. I've been to other HI Expresses and no issues even remotely similar. Oh and they closed the breakfast room early on me too!
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Cadillac is an exceptional hotel from it's beautiful decor, to it's outstanding level of service, you have made the right choice with this hotel. Conveniently located in Cadillac at exit #177 off US 131. Conveniently located near many nationally recognized restaurants, shopping centers, golf courses, ski slopes, snowmobile trails and much more. Inside you will find spacious guest rooms all equipped with hairdryers, irons and boards, coffee/tea makers and remote control TV with many cable and premium stations. 2 phones with 2 lines and data ports. Our suites include microwaves, refrigerators, and comfortable lounging area. If you have the time. . . we have a lot to offer. Visit our recreational center with a large indoor pool, whirlpool, and fitness center. We pride ourselves as being Cadillac's finest and newest hotel. Don't forget to join us in the morning for your free deluxe continental breakfast. The question isn't where to stay, it's when can we expect you! ... more less
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- Also Known As:
- Holiday Inn Express Cadillac Hotel Cadillac
- Holiday Inn Cadillac
- Cadillac Holiday Inn