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“Good hotel with adequate service”

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Baymont Inn & Suites Grand Rapids SW/Byron Center
Ranked #1 of 1 Hotels in Byron Center
Certificate of Excellence
Sterling, Kansas
Level Contributor
70 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good hotel with adequate service”
4 of 5 bubbles Reviewed April 5, 2014

I stayed for three nights at this location. Although not very close to downtown Grand Rapids, it was an easy drive. The rooms were standard but very clean and comfortable enough. They were not the smallest rooms I have ever been in (I stayed with one other person in a room with two queen beds), but they seemed right at the limit for two people. The pool area was nice; average size pool with a larger than normal hot tub. The exercise room had three or four pieces of equipment with a TV. Breakfast was a nice "continental plus" spread: standard continental with a waffle maker machine. The fruit was fresh.

I did not see many other hotels close by, so if I were going to this area again, I would not have a problem staying here again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ranhorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amber V, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review, April 15, 2014
Thank you for recent review we are pleased your overall experience with our Hotel was a positive one. We are glad to see you enjoyed our breakfast. We appreciate your feed back, and hope you come back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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703 reviews from our community

Traveler rating
    288
    256
    99
    35
    25
See reviews for
293
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159
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Saginaw, Michigan
1 review
1 of 5 bubbles Reviewed March 26, 2014

Don't stay here they just want to charge you extra money when you get home. There was a small hole in the back of our bathroom door when we checked in it didn't go all the way through the door so we didn't care. When we got home I was charged 100 extra dollars for the door the general manager was rude and the district manger said he doesn't think it was us but we are stuck with the bill. Don't stay here. Also the pool was the size of the hot tub and they had one elevator that didn't work well.

Room Tip: keep driving down the road to another hotel
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeff t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amber V, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review, April 16, 2014
Thank you for submitting your review. We certainly apologize for failing to meet and exceed your expectations during your recent stay. We take the time to listen to your constructive comments so we can continually improve our services. We value your feedback and hope that in the future we can use your input to help future guests. I'd like to touch on your hundred dollar charge. On the registration card you signed upon check in you agreed to pay for any damages that may incur during your stay. Unfortunately it was not reported to us from housekeeping or you upon arrival. We regularly inspect for preventive maintenance and damage to the room. We hope that in the future you will give our hotel another try.
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Additional Information about Baymont Inn & Suites Grand Rapids SW/Byron Center

Property: Baymont Inn & Suites Grand Rapids SW/Byron Center
Address: 8282 Pfeiffer Farms Dr SW, Byron Center, MI 49315-8288
Phone Number:
Location: United States > Michigan > Kent County > Byron Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Byron Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Grand Rapids SW/Byron Center 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Baymont Inn And Suites Grand Rapids Sw/Byron Center
Baymont Inn & Suites Grand Rapids Sw/Byron Hotel Byron Center
Baymont Inn Byron Center
Byron Center Baymont Inn

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