My Family and I go to TGI Fridays off Whitmore Lake all the time. For the most part, we have received quick service and helpful staff. I will say that, on one occasion, I had a hostess who rolled her eyes at me. The waiter had asked her for help to bring the food over to our table and when they got there I let him know that they had mistakenly given me stuffed mashed potatoes instead of stuffed potato skins and she bluntly rolled her eyes at me to my face and gave an exasperated sigh. My waiter apologized and replaced the food, happily, he was very nice and helpful.
On other occasions, that we have gone, we have had amazing service. We received our food in a timely manner and, when we asked, they would leave us alone for a while to talk before our meals and come back every so often to see if we were ready, so we didn't have to hunt anyone down. They are very accommodating and we have never had any major problems in the several times we've been there since it opened.
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