Good water park (Avalanche Bay), scenic area, very peaceful up on the mountain, but the management and staff is sub-standard. We stayed at the Edelweiss Lodge (not the main hotel) for two nights.
The first night was fine and bed was comfortable. The second night was a disaster. We had to move to another room because our second night was impromptu and we had to go to a smaller room, but the front desk promised us a rollaway bed. The rollaway bed never arrived despite repeated calls to the front desk. All we got were excuses. At 11:00 PM when the bed still did not arrive, the night manager told us there was a "security incident" in-progress and the maintenance guy was somehow involved so he could not get the bed to us. In the morning we found out the night manager basically lied as no security event had in fact occurred. There were other issues as well that suggests incompetent management and lack of excellent organizational culture. It's a shame because we had a good time until this happened.
The Vertigo in the water park is a great ride...try it. The Super-G is great too. The lazy river is great, with a nice current. No complaints about the waterpark, except that Great Wolf Lodge is bigger despite what Boyne Resorts advertises.
They keep one ski lift in operation during the summer (we were there in July), and it is a nice ride. We enjoyed walking around and hiking up on the mountain during this "off season" time. The solitude up there can be nice and eerie at the same time (we ran into an occasional mountain biker).
There are about 4 restaurants on the resort and we weren't crazy about any of them. Menu choices were all around limited without much variety.
It's debateable whether or not we'd go back.
- Official Description (provided by the hotel):
- Things happen at Boyne Mountain. If you've been here, you know. If you haven't, take our word. We understand how to have fun. And not just the kind of fun people talk about at work on Monday morning - but the kind that keeps you smiling to yourself all week long. ... more less
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- Also Known As:
- Boyne Mountain Hotel Boyne Falls
- Boyne Mountain Lodge