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“Horrible experience wanted to make sure everyone would know before they booked their trip!!”

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Boyne Mountain Resort
Ranked #1 of 4 Hotels in Boyne Falls
Reviewed September 29, 2009

We stayed at Boyne Mountain we wanted to make sure that others that are headed there don't make the same mistake! The room was a nightmare the heating and cooling only worked on one setting.....HOT we had to sleep with the window open and still no relief. When we let the staff know they were no help she said oh yeah I forgot to tell you that those rooms only work on one setting either hot or cold you can't set the temp. NICE.....how convenient you forgot to tell us at check in. We were a little upset to pay $237 for the package and have such a bad experience they did offer their manager to call however still have not heard from them. Not holding my breath. I would suggest staying somewhere else even if you have to drive. Petoskey is a beautiful city and only 15 minutes away and they have several hotel options. Good luck in making your decision I just wanted to make sure everyone knew what they were signing up for! Word from the wise.... Make sure you have the proper temp room !

  • Stayed: September 2009, traveled with family
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Thank luvtotravelmissouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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430 - 436 of 448 reviews

Reviewed August 18, 2009

My husband and I stayed at the Grand Mountain lodge the last week of July and loved it. They upgraded us to a suite with a fireplace and balcony.There are so many things to do at the resort that are included. We went to deer lake one day and did the kayaking and put-put which was free.The resurant there had fantastic food ,the home made potatoe chips were great. The next day we did the hike up into the mountain, just beautiful scenery with views of the golf courses and deer lake. They also use that paved path for mountain biking.They hook your bike on the chair lift and you ride down the mountain, this happens later in the day when they open the chair lift.. Unfortunately my husband had his golf clubs stolen right before we left so we didn't get to golf, but the courses were beautiful,with very scenic first tees high up on the mountain top.They have activities for children planned every day. One day we biked the Travrese wheelway which is paved and a very nice ride with some scenic stops.It runs from charlevoix thru petoskey (both nice little towns). We were up there this past winter for some skiing and also had a wonderful trip. We stayed at the deer lake villas with family. We had a updated villa that was very nice. It was decorated in a french country decor and we loved it. Not stinking and dated as the previous review stated.The spa is very nice and so is the indoor outdoor pool.They keep it heated and it was the highlight of my trip, to be outdoors swimming with the snow flakes coming down all around me, watching the skiers coming down the mountain. Every trip is what you make of it and this place is great.

  • Stayed: August 2009, traveled as a couple
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1  Thank happytogoMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2009

I have to disagree with the previous review. We took two of our 3 boys to Boyne Mountain. 13 and 9 years old. I investigated the resort thoroughly, and we stayed in the Disciples Village. Their website stated that Disciples Village was one of the nicer condo type units to stay in. The price was very reasonable. Stay 4 nights, get 1 free. The units were very nice. Clean. 2 and 1/2 baths, 1 master bedroom with king bed, a large loft bedroom with 2 queen beds, living room and kitchen. Totally generic decor, but that was fine.
We found lots to do. We rented bikes one day and rode on one of their many bike paths. Swam in Deer Lake. Kayaked in Deer Lake. They had a 9 hole putting green and shuffle board. All was free except the bike rentals. We spent a morning in the waterpark. It was a very good waterpark, according to our boys. The scenery is very pretty. They have one of the chair lifts running each late afternoon/evening. That was a fun thing to do for free too. At the top we hiked around and checked out some of the ski hills. The restaurants, though looked tired, had very good pub type food. We didn't have a bad dinner there. We ate breakfast and lunch in our room each day. If you are a skier, it looks like a great place to stay in the winter. LOTS of runs and chairlifts throughout the property. There is a Spa, though we didn't check that out. Finally, we found it to be a good home base. We spent a day in Mackinac Island. 50 minute ride to the ferry dock. We stopped in Harbor Springs on the way back to Boyne Mountain Resort. Lovely town. Great dinner and views of the Lake and boats at Stafford's Pier restaurant.

  • Stayed: August 2009, traveled with family
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1  Thank susieej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2008

We have stayed at Boyne Mtn. multiple times. We usually come up as a large group and stay in the Disciples Village Condos. The Diciples Ridge condos are very nice, spacious. Full kitchens so one can eat out less.

Boyne is a great resort. There is everything here. In the winter, the skiing and apres ski are phenomenal. It is not the Rockies but great Midwestern skiing. In the summer, the golf is great. Deer Lake Beach is a 3 minute drive. Lovely beach, clean, with bar and restaurant right there, not to mention the putt putt, free kayaks and tennis courts. And year round there is the waterpark, always good for a rainy day or non-skiiers. My kids also love the arcade. Lots of good food choices. And there are also good hiking and biking trails.

Also, free shuttles can take you around the resort.

Can't say enough about the place. We've spent many wonderful vacations here.

  • Stayed: July 2008, traveled with family
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Thank JLPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2008

I have stayed there 3 years in a row now for a conference. Most people don't realize there are two different types of rooms. The Mountain Lodge rooms are BEAUTIFUL! But if you want to save money and you book in the Elle Weiss good luck! Dated, paint falling off wall, and worst of all I got a Staph infection from the bed. I spent the whole weekend in the hospital! I wouldn't wish this on anyone but it shows you how they do not keep up on the cleaing and upkeep of the older rooms.

Staff didn't seem to care!


Rest of the resort-

5 for a domestic Beer? WOW
Golf Course was great!

Be cautious!

  • Stayed: April 2008, traveled on business
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2  Thank TravelingSPEDTeacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2008

We rented 9 rooms in one of the more reasonably priced (225.00 per night) onsite hotels, recently. The place needs remodeling, to be nice.

First of all, beware of sales/reservation staff making false promises. Be sure that your confirmation email or letter states all of the terms and conditions of your stay you discussed with their cheery, peppy reps. Review this statement.

Second, the service is the worst. I value reviews on Trip Advisor and would not make a seriously negative comment unless it were true.

Third, do not waste your money here. Stay at one of the very cool places outside "Boyne Mountain Resort' area. They are all over the place and we regretted not knowing about them sooner.

I would love to hear from others who have experienced the same lax service and accomodations we did. We tried to get what we bargained for but the staff will tell you anything (no kidding) to make you go away! Don't even show up.

The place is seriously bad--the runs waaaayyy too short--and the onsite food is the worst. This is no joke.

3  Thank noshirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2008

We stayed at Clock Tower Lodge between Christmas and New Years. Overall, it is an okay place for families with beginner skiers. Specific comments are below.

* Rates increase dramatically during the holidays. They add "resort fees" and other charges as well.
* Rooms at Clock Tower Lodge are very small. The two beds occupy majority of the room. No place to keep skis in the room.
* Food at Mountain Grand Lodge was good.
* Mountain Grand Lodge had a nice fitness center, outdoor winter heated pool and hot tubs - available for use by ONLY guests of the Grand Lodge.
* Clock Tower Lodge has a very small fitness center, an outdoor winter heated pool and hot tub - which are used by all other resort guests. Pool is not sufficiently heated and hot tub is very crowded.
* Downhill skiing consists of many green runs. Only a few blue runs and a few more black runs. Rental equipment was in good condition.
* Nordic skiing seems to be a secret on the premises. I asked the front desk, ski school, ski instructors, ski valet and others about nordic conditions and trail maps; none knew where I could get such info. Finally I found a manager who referred me to the "nordic center" across the street from the resort. There are 35k of poorly groomed trails. A large portion of the trails are on the various golf courses. DON'T GO HERE IF YOU EXPECT GOOD NORTHWOODS X-COUNTRY SKIING.

  • Stayed: December 2007, traveled with family
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4  Thank Reimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boyne Mountain Resort

Address: 1 Boyne Mountain Rd, Boyne Falls, MI 49713-9642
Phone Number:
Location: United States > Michigan > Charlevoix County > Boyne Falls
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Boyne Falls
Price Range: $147 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Boyne Mountain Resort 3*
Number of rooms: 233
Official Description (provided by the hotel):
Things happen at Boyne Mountain. If you've been here, you know. If you haven't, take our word. We understand how to have fun. And not just the kind of fun people talk about at work on Monday morning - but the kind that keeps you smiling to yourself all week long. ... more   less 
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Also Known As:
Boyne Mountain Hotel Boyne Falls
Boyne Mountain Lodge

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