I've stayed in the Grand Lodge a couple of years ago (dated and overpriced), Village at Disciples Ridge last November (not a bad condo, relatively clean however, dated and in need of little repairs). I just got back from a weekend at Boyne, this time a condo at Edelweiss. WOW. Not a good experience. The condo was very dated, not very clean, ants well established around the kitchen sink, a very slow running master bedroom sink, and sadly, the front desk staff on Sunday morning was terribly understaffed. There was one person for checkouts and phone calls. Waiting 15 minutes in front of an empty desk is not good. Especially, when the staff person finishes with one guest, leaves two of us standing there whilst she ran to some back office to take the call. I finally summoned the hostess at the restaurant to fetch the young lady. Although I was making 'noise' about this letting the staff know I wasn't pleased, the customer in front me let me know she would never come back to Boyne.
I've booked at Village at Disciples Ridge again for this November. We'll see how this goes. Must say after spending my summers in Boyne Falls only dreaming that my family was rich enough to stay at Boyne, now that I can afford to stay at Boyne, I've disappointed at the accommodations and the lack of value offered. As a seasoned traveler it's very sad to see what was and still could be a 'grand dame' of a resort turn into nothing more than a dated, dirty destination.
I hope management takes note of the complaints by myself and others and works to clean, upgrade, and properly staffs the properties. I've considered joining BlueGreen at Boyne, but based on what I've seen over the last couple of years it is highly unlikely that I would make that kind of investment.
- Official Description (provided by the hotel):
- Things happen at Boyne Mountain. If you've been here, you know. If you haven't, take our word. We understand how to have fun. And not just the kind of fun people talk about at work on Monday morning - but the kind that keeps you smiling to yourself all week long. ... more less
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- Also Known As:
- Boyne Mountain Hotel Boyne Falls
- Boyne Mountain Lodge