We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not Worth the Money!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Boyne Mountain Resort
Ranked #1 of 4 Hotels in Boyne Falls
Naples, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not Worth the Money!”
2 of 5 bubbles Reviewed July 10, 2011

Took my family there for a 2 night stay while I did a mountain bike race there. I thought this would be a great retreat for my family, the kids could enjoy the water park - Avalanche Bay. We have stayed at Great Wolf Lodge many time and this doesn't even come close. The staff really don't care about the guests, the rate is overpriced for what you get. $350.00 per night for a family of six with water park tickets. The elevator in the south wing didn't work all weekend, only 2 luggage carts to service over 300 rooms. We had dinner at one of the onsite restaurants and the wait staff was just horrible. Hardly checked on us for drinks, and couldn't get the order right. It took about an 1 1/2 hours just to get some burgers and chicken strips and the restaurant wasn't even busy. I will never stay here again. It is quit evident that the are more concerned with there bottom line than customer service. It too bad they don't realize that if they took care of their customers the bottom line would take care of itself in terms of repeat business. I could stay at Cedar Point for 3 nights with access to their multi-million dollar rides for about the same price I paid here for 2 night and access to mediocre water park.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TheOuvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

402 reviews from our community

Traveler rating
    125
    141
    54
    49
    33
See reviews for
215
58
5
35
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Cairo Egypt
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 29, 2011

Very nice hotel. We had a large room with very comfortable beds and it was very clean. Prices in the restaurants were very reasonable.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wheresh0uldweg0next
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 22, 2011

I have to post this so no one else tries to book an event at Boyne Mountain Resort. I have been trying to plan our first family reunion at the resort and I have received no help, whatsoever. Three Disciples Ridge condos are booked with over 30 people attending, yet I was turned away from group sales...not enough people so they will not help. Try to get help from reservations all they want is your money (they must work on commission). Tried to get an outdoor garbage can for our BBQ, request denied. Asked for a little discount for Avalanche Bay since we are spending a lot of money and have many children attending, of course BOYNE said no. Add to it a check in time of 5pm. There's no other place on the planet that has such a late check in time. BOYNE is designed to suck up all your money.

Unfortunately, I cannot stop our reunion. I wish I could because Boyne Mountain has been the worst place ever to try to work with. I will post again when our reunion ends. I hope I have a better rating, but as it stands BOYNE stinks.

  • Stayed June 2011, traveled with family
    • Service
Helpful?
3 Thank lauradet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Boyne Falls hotels

Sanford, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed April 24, 2011

When looking for a place at Boyne that would accommodate 10 people we saw the Mt. Villa's and they seemed to be a good choice. The Boyne/Avalanche Bay website showed a Villa that was very appealing to the eye. When we got into our room/Villa, it was nothing what the pictures promised us. Besides the kitchen, it was completely out dated with brown shag carpet and 60's decor. By looking at the pictures we were expecting a refrigerator just a bit smaller than the average one, but instead we got 2 hotel size refrigerators with the tiniest freezer. The rooms were so dirty with cobwebs in the bathroom and nobody had vacuumed around the couch because we had found food on the floor before we even started to eat. The bathtubs didn't have anything on them to prevent someone from falling; they were very slippery and dangerous. We had small kids there and it posed an unsafe environment. On the plus side we were very close to the water park which made getting there convenient. There was entertainment for the family around Boyne and the kids had a good time.

Room Tip: Call the the resort and ask questions.
See more room tips
  • Stayed April 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tmiller_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed April 6, 2011

As an active Grandmother, I have taken my grandchildren to many well-known and not so well known attractions, including water parks. Therefore, I was dismayed that this Water Park, supposedly a "Best Attraction", was so woefully understaffed and ill prepared. Even our basic needs could not be met, such as enough dry towels for the six of us and life jackets for two small children.

In addition, after we were there an hour, an alarm sounded, which was ear piercing, but the staff provided no explanation, information or instruction. The water park was full of swimmers, who were waitng for an explanation, but one was NEVER given. Apparently, this water park has no over-head speaker system or mega-phones, as neither were used by the Staff, at any time, to speak to its guests.

After we got out of the water, we stood in our wet suits, with no dry towels to be found, hesitating to go outside, as it was only about 35 degrees or so. After one full hour, we were allowed to go back into the water, but to this day, I do not know what took place.

Will this Water Park be closed only after it suffers a tragedy by the means of a fire, tornado, or other unexpected accident?

  • Stayed April 2011, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank ActiveGrandmother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazil, Indiana
1 review
4 of 5 bubbles Reviewed March 30, 2011

We traveled with family for a ski trip. We found the lodge very nice the ski hills nicely groomed and staff very friendly. We asked if there was a microwave to pop popcorn and the provided us one for our room free of charge! Waterpark was a nice bonus. The only downside was that we wish village shops would of had longer hours. We wil be back!

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaufmanab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fenton, Michigan
Level Contributor
157 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed March 1, 2011

This place is messed up and we spent good money to stay there. The sofa was ripped and the piping was coming out. The chairs around the kitchen table were broke. There was no recycling, no housekeeping. There was sleeping for 10 but the living space was big and comfy enough for 4. There was 1 television for 3 separate sleeping areas and it didn't have a DVD player. There were no hair dryers in the 3 bathrooms. The wifi did not work.We had problems checking in and the resort not dividing the bill correctly. Our reservations for ski lessons were messed up. BUT the kids LOVED the skiing and the waterpark!

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VacationGirl222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Boyne Falls
13.2 mi away
Holiday Inn Express Hotel & Suites Petoskey
14.2 mi away
The Apple Tree Inn
The Apple Tree Inn
#7 of 15 in Petoskey
4.5 of 5 bubbles 416 reviews
13.5 mi away
@ Michigan Inn & Lodge
@ Michigan Inn & Lodge
#6 of 15 in Petoskey
4.0 of 5 bubbles 716 reviews
Show Prices
Show Prices
Show Prices
14.2 mi away
Hampton Inn & Suites Petoskey
14.8 mi away
Stafford's Perry Hotel
Stafford's Perry Hotel
#2 of 15 in Petoskey
4.5 of 5 bubbles 576 reviews
0.4 mi away
Bluegreen Vacations Mountain Run at Boyne, an  Ascend Resort
Show Prices
Show Prices
Show Prices

Been to Boyne Mountain Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Boyne Mountain Resort

Property: Boyne Mountain Resort
Address: 1 Boyne Mountain Rd, Boyne Falls, MI 49713-9642
Phone Number:
Location: United States > Michigan > Charlevoix County > Boyne Falls
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Boyne Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Boyne Mountain Resort 3*
Number of rooms: 233
Official Description (provided by the hotel):
Things happen at Boyne Mountain. If you've been here, you know. If you haven't, take our word. We understand how to have fun. And not just the kind of fun people talk about at work on Monday morning - but the kind that keeps you smiling to yourself all week long. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Hotwire, Hotels.com, Travelocity, Orbitz, Priceline and Agoda so you can book your Boyne Mountain Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Boyne Mountain Hotel Boyne Falls
Boyne Mountain Lodge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing