Took my family there for a 2 night stay while I did a mountain bike race there. I thought this would be a great retreat for my family, the kids could enjoy the water park - Avalanche Bay. We have stayed at Great Wolf Lodge many time and this doesn't even come close. The staff really don't care about the guests, the rate is overpriced for what you get. $350.00 per night for a family of six with water park tickets. The elevator in the south wing didn't work all weekend, only 2 luggage carts to service over 300 rooms. We had dinner at one of the onsite restaurants and the wait staff was just horrible. Hardly checked on us for drinks, and couldn't get the order right. It took about an 1 1/2 hours just to get some burgers and chicken strips and the restaurant wasn't even busy. I will never stay here again. It is quit evident that the are more concerned with there bottom line than customer service. It too bad they don't realize that if they took care of their customers the bottom line would take care of itself in terms of repeat business. I could stay at Cedar Point for 3 nights with access to their multi-million dollar rides for about the same price I paid here for 2 night and access to mediocre water park.
- Official Description (provided by the hotel):
- Things happen at Boyne Mountain. If you've been here, you know. If you haven't, take our word. We understand how to have fun. And not just the kind of fun people talk about at work on Monday morning - but the kind that keeps you smiling to yourself all week long. ... more less
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- Also Known As:
- Boyne Mountain Hotel Boyne Falls
- Boyne Mountain Lodge