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Reviewed July 8, 2018

Decor, staff, rooms, service ... everything outstanding. Not a glitch! Staff greet you by name. Most welcoming and friendly and helpful.decor of hotel, public rooms such as lobby, lounge and restaurant very inviting and exceptionally clean and crisp.

Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sebastiendog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, General Manager at The Townsend Hotel, responded to this reviewResponded July 9, 2018

Dear Sebastiendog,

Thank you for choosing to stay with us on your visit to the Birmingham, Michigan/Detroit Metro area.

We appreciate your kind words on our facility and of course our employees and for sharing with others.

Thank you again and we look forward to welcoming you back in the near future!

Sincerely,
Steven Kalczynski
Managing Director
The Townsend Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2018

The Townsend Hotel was truly a gem. Never having been to Birmingham before, I stayed here because the wedding party stayed here. Loved the suite to which I upgraded. It was spacious and clean. The bathroom was lovely; large and clean...lots of fluffy towels, robes, slippers and nice amenities. If I ever venture that way again, I would definitely stay here once more.

Date of stay: June 2018
  • Trip type: Traveled with friends
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Vicky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, General Manager at The Townsend Hotel, responded to this reviewResponded July 5, 2018

Dear Vicky C,

Thank you fro your kind words regarding your recent visit to The Townsend Hotel!

We appreciate you sharing with others your experience and look forward to the opportunity of having you return in the near future.

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2018

Whenever I’m in the area, I always stay here. You get what you pay for, and I’ve never been disappointed. Service and accommodations are top/notch. This is a sophisticated property in the Midwest. Comparable to other luxury boutique hotels around the country and around the world.

Date of stay: June 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Wolverinemom12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, General Manager at The Townsend Hotel, responded to this reviewResponded July 5, 2018

Dear Wolverinemom12,

Thank you fro your kind words regarding your recent visit to The Townsend Hotel!

We appreciate you sharing with others your experience and look forward to the opportunity of having you return in the near future.

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2018

IT IS A BEAUTIFUL AND VERY CLASS HOTEL. The Townsend is in my home town and Staff is great and take great care of you and overall was a great experience. I will be sure to recommend this hotel to any friends or work professionals that are traveling to the area.
I will definitely be back..

Date of stay: June 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank volvo1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, General Manager at The Townsend Hotel, responded to this reviewResponded July 5, 2018

Dear Volvo1001,

Thank you for choosing to stay with us on your visit to the Detroit Metro area.

We appreciate your kind words on our facility and our employees and for sharing with others.

Thank you again and we look forward to welcoming you back in the near future.

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2018

This is a hotel that feels like hiome. Im usually staying there for business only however this trip was both family and business. If you care about top service with a fantastic location and staff that will go above and beyond...this is your hotel.

Date of stay: May 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karynne t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, General Manager at The Townsend Hotel, responded to this reviewResponded July 3, 2018

Dear karynne T,

Thank you so much for your kind words regarding your stays at the Townsend Hotel!

We appreciate your loyalty and look forward to the opportunity of welcoming you back soon.

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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