We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Food, Nice Ambiance, A Little Stuffy”
Review of Rugby Grille

Rugby Grille
Reserve with OpenTable
Rugby Grille is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #22 of 100 Restaurants in Birmingham
Price range: $20 - $49
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Dining style: Fine Dining
Cross street: Pierce & Merrill
Description: The Rugby Grille is a world-class, unpretentious restaurant serving an array of creative appetizers, entrees and tempting desserts in a classical setting that makes for a true, one-of-a-kind dining experience. The Rugby Grille has been recognized with the following awards: The coveted AAA-Four Diamond award, and the Forbes Travel Guide "Recommended" rating and The Wine Spectator "Two-Glass" for its wine program. From the moment you are greeted by our reception staff, to our Wine Spectator award-winning wine list, to the final satisfying dessert creations by our Pastry Chef, you can be certain that dining has been redefined. Relax in the traditional setting of the Grille room with its crisp white tablecloths complemented by fine silver and sparkling crystal wine glasses, enjoy the natural light in the Gallery, or dine al fresco on our seasonal patio. Our professional service staff will ensure you experience a defining level of attention and culinary creations. Executive Chef Eric Avila and his skilled staff use only the freshest ingredients and best products to mastermind an array of flavors sure to delight every palate.
Reviewed February 12, 2014

We ate here for lunch during Restaurant Week in Birmingham. The waiter recommended the seafood soup which was excellent. My order of scallops were warm (and there were only two --a skimpy portion) and they reheated them. Chocolate dessert was great. It was a cold Winter's day and we were seated near the fireplace which was a treat. It's a pricey menu, and there are many other places that compete in this segment.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Jonathan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, Managing Director at Rugby Grille, responded to this reviewResponded February 14, 2014

Dear John L.,

Thank you for joining us for Birmingham Restaurant Week 2014! We appreciate you joining us and your constructive comments.

Restaurant Week is a way to experience many of the fine restaurants of Birmingham so the pre-fix menu offers a tasting portion to entice you to return to The Rugby Grille on a regular basis.

We are pleased you enjoyed your experience and look forward to welcoming you back!

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (122)
Traveler rating
Traveler type
Time of year
Language

73 - 77 of 122 reviews

Reviewed January 29, 2014

I only ate at the Rugby Grille for breakfast. The food was quite good, particularly by hotel standards, although it was expensive. But on a not particularly busy morning, service was slow.

Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, Managing Director at Rugby Grille, responded to this reviewResponded February 1, 2014

Good Day,

Thank you for your kind comments regarding your recent stay with us.

Please accept our apologies for the slow service as it certainly not indicative of the quality of service we are know for and provide on a consistent basis.

We look forward to having the opportunity to welcoming you back to The Townsend.

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

Nothing is perfect, but for us Rugby grille comes close. I ate there twice in the last week, once with girlfriend and bar and then with my teenage kids for my daughter's 15th birthday this weekend. Service is impeccable, classy but friendly, servers will laugh and joke if they know you and always comfortable and not stuffy My food both nights was great, and included steak, a burger and Dover sole. No complaints, all was perfectly prepared, served well, the Dover sole was especially great, and the bread is fresh, despite someone saying not.

Yeah, it's expensive, any complaint about that should be ignored to a large extent, you know what you are getting into. But frankly, it's comparable to the other top places, 30-40 dollars for a steak, ten bucks for a good salad, deserts around 8. So yeah costly, but it's not a secret so no one should be surprised. We are semi regulars, and for a special occasion or even just a late night drink and snack at the bar nothing compares.

Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, Managing Director at Rugby Grille, responded to this reviewResponded January 13, 2014

Dear Scott S.

Thank you for your kind comments and continued patronage. Is is truly appreciated and on behalf of the associates in The Rugby Grille, we thank you!

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

The presentation of the food was award winning. The flavours fresh and combinations unique. Service was fantastic. We wish there had been some gluten free baking because the regular baking looked delicious. Our server for New Year's eve was able to let us know what could be accommodated for gluten free diets and that was everything except one entree and one dessert so there was lots to choose from.
There was nothing we disliked except the coffee. We are coffee snobs and prefer French Press!

Thank katharineb705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, Managing Director at Rugby Grille, responded to this reviewResponded January 7, 2014

Dear katharineb705,

Thank you for your kind comments on your dinner and service in the Rugby Grille Restaurant!

We also appreciate your comments on the coffee and for your future visits, we will also offer French Press! Thanks for bringing this to our attention!

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013

We dined at the Rugby Grille after arriving from a long drive and not wanting to leave the hotel. The staff promoted the restaurant as 'award winning' and top in "North America". Maybe we caught them on a bad night, but we found the food combinations and to be downright quirky and not in a good way. I ordered the scallop appetizer. While the chopped scallops themselves were pleasant, they were served with seared grapes in an aioli sauce that positively 'fought' with the grapes. For my entree, I tried the Raviolo --- it was served with candied nuts on which one could have chipped a tooth. Again, it did not fit with what was arguably too thin a filling and made for an unpleasant texture combination. The bread in the basket was so hot, we couldn't touch it for several minutes.... the heat was not a 'just out of the oven' feel. I would not return based on the quality and menu construction, regardless of the over-confident price point. In my estimation, there is much work to be done on the menu for this location to be a contender for a top North American destination.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Stacey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven K, Managing Director at Rugby Grille, responded to this reviewResponded December 9, 2013

Dear Stacey A,

Thank you fro dining in the Rugby Grille on your recent visit to Birmingham, Michigan.

Please accept our apologies for not meeting your expectations. The food quality you experienced is certainly not indicative of the fine quality we are known for and try to maintain. It is feedback such as yours that we take very seriously to ensure a similar experience does not happen again to future guests.

Again, our apologies.

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Rugby Grille also viewed

Birmingham, MI
Birmingham, MI
 
Birmingham, MI
 

Been to Rugby Grille? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing