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“Relaxation”

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Best Western of Birch Run/Frankenmuth
Ranked #5 of 7 Hotels in Birch Run
Reviewed May 29, 2014

We had a very relaxing and fun time at the Birch Run Hotel. The rooms were very clean and attractive. They were quite roomy as well as cozy. THe order just came in and the person in charge of the breakfast worked very fast to get things put out for those of us wanting breakfast. However, we really missed the waffles! The pancakes don't measure up.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Donald W S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Front Office Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded June 10, 2014

Dear Guest,

Thank you for taking time to write such a complimentary review of our hotel. I am passing on the comments, knowing that it will serve as an inspiration to our staff, to continue thier efforts in superior customer care. We appreciate your patronage, and hope you will stay with us at the BestWestern of BirchRun/Frankenmuth the next time you are in town.

We are so pleased that you enjoyed your stay with us. Thank you once again for your wonderful comments. We have passed on your comments regarding the waffles. We hope you will return soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (919)
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594 - 600 of 919 reviews

Reviewed May 28, 2014

The welcome we received by the friendly, smiling staff, who truly seemed to enjoy their job, set the tone for our stay. Great service at the desk and bar. Good food, have to try their pizza! Requested a roll away bed which they promptly brought to the room. Everyone was very responsive to our requests.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank timothyo534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Front Office Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded June 10, 2014

Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.

Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you. We truly do enjoy our positions.

Thank you again for taking the time to write a review of our Hotel.

Jessica VanDeMark
Front Office Manager
Best Western of Birch Run

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

hotel is old but close to birch run outlet mall. showers are small and have shower curtains which i hate. never enough lighting in rooms. you get what you pay for. this hotel does offer a free breakfast. has a lounge and bar/restaurant on site.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Janis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Front Office Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded May 22, 2014

Dear Guest,

Thank you for taking the time to write a review of your recent stay at our Hotel. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.


Jessica VanDeMark
Front Desk Manager
Best Western of Birch Run

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

The hotel is conveniently situated just off i75 , the accommodations were satisfactory and the room price is very affordable. I recommend it. It's my understanding that you need to book early when the. Car cruise is in town.

Room Tip: Choose a back room away from highway noise, although it was not noisy when we were there.
  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Front Office Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded May 22, 2014

Dear Guest,

On behalf of our hotel staff, I am writing to thank you for selecting the Best Western as your Hotel of choice while in the area.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

We do suggest booking a head of time during our peak weekends. Thank you once again for staying with us and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014 via mobile

We needed a last minute stop on our drive and would have loved a room with a hot tub. Only problem- because we had dogs, the only room we could get was one with the extra set of bunk beds that we did not need. It would have been nice if we had kids tho. Room was clean. Paid an extra fee for EACH pet.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jojobacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Front Office Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded May 22, 2014

Dear Guest,

On behalf of our hotel staff, I am writing to thak you for writting a review for our property.

Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Thank you once again for staying with us and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014

Loved the heart shape red whirlpool. The hotel room was beautiful.all the surrounding attraction was 15 to 20 minutes away from hotel. Went to Frankemuth,the beach towards Saginaw This was the perfect get away birthday present to myself. Thanks for making it a wonderful expericence.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jeanette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Front Office Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded May 22, 2014

Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.

Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

Thank you again for taking the time to write a review of our Hotel. We hope that we will see you again for your next birthday get away.

Jessica VanDeMark
Front Office Manager
Best Western of Birch Run

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2014

Either there was to much furniture or the room was a little narrow. It seems like the bathroom door and adjoining room doors were hitting furniture. Room felt narrow but it was very clean and pretty comfortable overall. Nicely appointed. Bed wasn't the greatest. I could feel the springs and it was kind of overly soft. We would stay again though. A nice clean comfortable room. Customer service and breakfast were top notch.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Melissa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Front Office Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded May 22, 2014

Dear Guest,

On behalf of our hotel staff, I am writing to let you know that we were delighted
to receive your kind words of praise for our property.

Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

Thank you again for taking the time to write a review of our Hotel.

Jessica VanDeMark
Front Office Manager
Best Western of Birch Run

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western of Birch Run/Frankenmuth

Address: 9087 E Birch Run Road, Birch Run, MI 48415-9747 (Formerly BEST WESTERN of Birch Run/Frankenmuth)
Phone Number:
Location: United States > Michigan > Birch Run
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Birch Run
Price Range: $79 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western of Birch Run/Frankenmuth 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Of Birch Run / Frankenmuth Hotel Birch Run
Best Western Birch Run
Birch Run Best Western

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