We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Road Trip”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western of Birch Run/Frankenmuth
Ranked #5 of 7 Hotels in Birch Run
Akron, United States
1 review
“Road Trip”
Reviewed September 10, 2013

Stayed here because close to shopping and Frankenmuth. The staff was excellent. Had a few minor problems but they were corrected so quickly that it wasn't inconvenient at all. I would recommend this place as economical and convenient.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review, September 15, 2013
Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

874 reviews from our community

Traveler rating
    287
    257
    161
    111
    58
See reviews for
314
339
19
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
London, Kentucky
Level 5 Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed September 10, 2013 via mobile

Great service. Get the rewards card free drinks from 5-7 with a 7.00 food purchase. 59.99 for. Room only with the coupon only found at the welcome centre. Great deal. Close to the shopping area and other restaurants. The front desk was great. Rick the bartender is very welcoming and attentive. The pool and hot tub were clean and well maintained. Breakfast was ready at 6:30 am when I got up. Fresh waffles,eggs, sausages biscuits and gravy, oatmeal, fresh fruit, strudel, with fresh orange juice, tea coffee and cereal with milk. Clean and the worker was pleasant and continually cleaning and re supplying the breakfast buffet. I highly recommend this hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review, September 15, 2013
Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Park, Michigan
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed September 5, 2013

This stay was for relaxation and the whilrpool in the room was perfect. The suite was truly enjoyable, service was good, and the breakfast was very nice. We were able to go to Birch Run Outlet stores and to Frankenmuth.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review, September 6, 2013
Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Canada
Level 6 Contributor
260 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed September 4, 2013

This hotel is located really close to the Birch Run outlet mall, which made it a convenient location for us on this trip. We arrived early and our room was not ready; I did all of the paperwork so that all I had to do was pick up my room key when I came back later. When I returned, there was only one person working and she was dealing with a difficult customer so I had a long wait before another staff member arrived. She apologized profusely for the wait and thanked me for my patience, especially when she realized that all I was waiting for was a key. Our room was quite comfortable and it was clean. No complaints! Breakfast was provided; the set up for breakfast was a bit confusing because two different rooms are used, but the breakfast was good and had both hot and cold items. The parking is free and there is some green space at the hotel, which was nice.

Stayed July 2013, traveled with family
Helpful?
Thank nickelcitygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review, September 6, 2013
Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tucson, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

for 6 nights we paid less than $520.00, which included a very good hot or cold breakfast, which we took advantage of all but one day there. we could not have asked for a better price, service was great, staff was friendly, room was very comfortable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mirna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review, September 6, 2013
Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welland
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 4, 2013

We spent a night here on our way back home to Southern Ontario. This hotel was a bit dated but the room was clean and quiet, the bed was comfortable and the staff was friendly. Would definitely stay again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review, September 6, 2013
Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
1 review
Reviewed September 2, 2013

The lounge area and room was dingy, dark and tired. The beds were uncomfortable. The pool area was nice and adults only time was 10-11 but apparently that's when the drunks come out to swim. The hotel does not feel 'safe' for families and does not have good access to parking.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Teresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this review, September 6, 2013
Dear Guest,

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.
Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Sincerely,
Front Desk Staff
BWBR Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Birch Run
0.5 mi away
Country Inn & Suites By Carlson, Birch Run
0.3 mi away
Hampton Inn Birch Run/Frankenmuth
0.2 mi away
Comfort Inn Birch Run
Comfort Inn Birch Run
#4 of 7 in Birch Run
276 reviews
Show Prices
Show Prices
Show Prices
5.9 mi away
Drury Inn & Suites Frankenmuth
5.3 mi away
Holiday Inn Express & Suites Frankenmuth
8.2 mi away
Baymont Inn & Suites Bridgeport/Frankenmuth
Show Prices
Show Prices
Show Prices

Been to Best Western of Birch Run/Frankenmuth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western of Birch Run/Frankenmuth

Property: Best Western of Birch Run/Frankenmuth
Address: 9087 E Birch Run Road, Birch Run, MI 48415-9747 (Formerly BEST WESTERN of Birch Run/Frankenmuth)
Phone Number:
Location: United States > Michigan > Birch Run
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western of Birch Run/Frankenmuth 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Orbitz, Hotels.com, Expedia, Priceline, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Best Western of Birch Run/Frankenmuth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Of Birch Run / Frankenmuth Hotel Birch Run
Best Western Birch Run
Birch Run Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing