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“Nice clean room”

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Best Western of Birch Run/Frankenmuth
Ranked #5 of 8 Hotels in Birch Run
Reviewed August 29, 2013 via mobile

Had a great time at this hotel. I have been here a few times and the staff is always wonderful. The room was very clean and quite and I would stay here again. When we checked in the rate was wrong but we brought in the email the hotel sent us and the problem was corrected right away.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank traveldiva681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded August 31, 2013

Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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774 - 780 of 963 reviews

Reviewed August 26, 2013

Best Western of Burch Run MI. is a great place to take grandkids for a week, so many places to visit the quality of service is the best shopping ,also you have the German town close by ,great restaurants, flint has a few things to visit I just have to say we enjoyed every thing about this area they have an inside pool that is great for the younger kids

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank koolgranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded August 31, 2013

Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2013

This is a great hotel to stay at as it is close to shopping and some local attractions. There are more attractions in other places but we just wanted some rest and a bit of shopping. We were amazed at the rate increase from last year to this year ($160 to $204 taxes in for a two night stay)

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded August 31, 2013

Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

Sometimes hotels are older and could do with a facelift but what can't be replaced is the attitude of the staff. In all the BW hotels I have stayed in, the majority of staff are helpful and friendly and go out of their way to make your trip a success. Congrats to hiring great people.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Marion M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded August 31, 2013

Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed August 18, 2013

Room was clean and comfortable after some long days. The breakfast items were well stocked & the hot items were hot. Love the biscuits & gravy (not common in Canada). We would return to this location if ever in the area again.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Rooms are old but clean. Front desk staff very friendly. Tried to check in at 2:00pm on a Sunday afternoon told us rooms would not be ready till 4:00pm. Bathrooms very small. Had a good breakfast though. We where on 2nd floor no elevators so getting gear up from and too the car was a hassel. Not likely to stay here again would pay a little more for a better room. But if your on a buget and want to spend more on shopping than a room it's ok.

Room Tip: Ask for a room on the ground floor.
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Nice big comfortable clean rooms. Pool , hot tub were good. Restaurant had a managers drink special between 5 to 7. Ok breakfast free in the morning but really the rooms were excellent and quiet which was great.

Room Tip: Happy hour between 5 to 7 was a great deal
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kitchener1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBRFrontDesk, Guest Relations Manager at Best Western of Birch Run/Frankenmuth, responded to this reviewResponded August 31, 2013

Dear Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were
to receive your kind words of praise for our property.
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes
that we can accurately assess the quality of the accommodations and services
we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
BWBR FrontDesk
Front Desk
Best Western of Birch Run/ Frankenmuth
9087 Birch Run Rd.
Birch Run, MI 48415

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western of Birch Run/Frankenmuth

Address: 9087 Birch Run Rd, Birch Run, MI 48415-9747 (Formerly BEST WESTERN of Birch Run/Frankenmuth)
Phone Number:
Location: United States > Michigan > Birch Run
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Birch Run
Price Range: $60 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western of Birch Run/Frankenmuth 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Travelocity, Booking.com, Hotels.com, Priceline, getaroom.com, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Best Western of Birch Run/Frankenmuth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Of Birch Run / Frankenmuth Hotel Birch Run
Best Western Birch Run
Birch Run Best Western

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