Well they put us in an smoking room after we had reserved a non-smoking room. We have two little kids so this smell was awful for them, thankfully we found things to do outside the room, but the front desk said they were full and this was the only room. So more or less tough luck to us, no sorry's out of them. The gal running the front desk in the evening needs a serious attitude adjustment. The blankets had burn holes in them and the bottom of the tub was pealing away. Other than that things seemed clean.
The pool is small only 26 people allowed in at a time. It seemed clean while we were there. We happened to go and have it to ourselves but walking by after dinner it was a mad house of kids everywhere. The tiles around the pool are VERY slippery, this is a lawsuit waiting to happen, even I could barely walk on them, my toddler feel down every time he walked.
It was quiet, we didn't hear people or sound in the hallways while we were trying to sleeps. Lots of door noise between 9-10, people coming in the the night, but it was quiet for the rest of the night. Our room did not have the HBO or all the kid channels that is was supposed to have.
The breakfast was better than having to go out with two kids to a restuant and wait in line, when we had early morning plans. There was coffee, juice (apple and orange), oatmeal, bread, hard boiled eggs, 3 kinds of cereal, hard as rock bagels, eggo waffles, boxed doughnuts, muffins, apples and oranges. This breakfast looked nothing like the picture they are promoting on the web site, with all the fresh melon, grapes, coffee cakes, and homemade breads and pastries. We picked this hotel over others that were $30 cheaper based on thinking we were getting a better breakfast out of the deal. Check around the area, most of the hotel offer this breakfast and the hotels are cheaper.
We would never stay here again.
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- Also Known As:
- Country Inn And Suites By Carlson, Birch Run
- Country Inn & Suites By Carlson, Birch Run Hotel Birch Run
- Country Inn Birch Run
- Birch Run Country Inn