They were in the middle of a remodel. So if I were the type to complain about the issues related to it I could however they were so good about calling the room to verify that I had everything I needed. Who does that these days, good job Holiday Inn it shows you really do care about your customers.
When walking passed the front desk we were asked about our stay again they could have easily not asked or cared. It shows that you do care.
To me I can look passed many issues (related to a remodel) with great customer service, thanks for making my visit pleasant.
- Official Description (provided by the hotel):
- The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located near the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor pool and whirlpool. Our hotel and conference center features free high-speed wireless Internet. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. 52 Sports bar and kitchen, located on site, is available for room service. Come visit the best Big Rapids hotel! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, Hotel.de and HotelsClick so you can book your Holiday Inn Big Rapids reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Big Rapids Hotel Big Rapids
- Big Rapids Holiday Inn