My husband and I arrived at the inn for the holiday weekend. We had to inquire at the bar how to go about checking in since there was no one in the lobby. Our room was very shabby and the bathroom was DISGUSTING. There was hair on the floor and all over the window sill. The bathtub and shower curtain were covered in mold. The shower head does not spray water at all and literally falls off in your hand when you try to adjust it. The bathroom faucet did not have an aerator or washers and leaked like you wouldn't believe. The toilet did not flush toilet paper and wobbled badly when you sat on it. The food at the restaurant was okay but the service was atrocious. We ordered an appetizer and pizza and waited over 25 minutes for the waitress to bring the wrong order to our table. When she finally did bring our food everything was plopped down together and that was it. Not once did she offer to refill our drinks or check in on us to see how everything was. She spent her time sitting behind the bar texting on her cell phone instead. After dinner we went to the lobby to watch "Anatomy of a Murder" because it was partially filmed at the inn and is the inn's claim to fame. After finally getting the television working (it was missing a remote control) and settling in to watch a VERY good movie (the portions we could hear anyway due to all the noise including playing the piano. The continental breakfast consisted of juice and a prepackaged item that vaguely resembled a cinnamon roll. Upon checking out we were told that the owners were not available and gave our room key to a teenage girl they had left in charge. All in all a horrific experience at what appeared on the outside to be a charming and quaint inn.
- Also Known As:
- Thunder Bay Hotel Big Bay
- Thunder Bay Inn Big Bay, Michigan