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“Customer focused service”

Best Western Scenic Hill Resort
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Best Western Scenic Hill Resort
Ranked #4 of 4 Hotels in Beulah
Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Customer focused service”
Reviewed March 19, 2013

The hotel team at Scenic Hill has customer service focus. They serve with happiness, even to make sure I was able to connect my computer to their WIFI, and that I apply for a corporate rate hotel card.

Thank you Scenic Hill team! You made my stay very enjoyable.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    65
    50
    42
    26
    19
See reviews for
84
65
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2013

The hotel was nice and clean. Their breakfast lacked a little something, I know it's a Best Western, but you can only live so many days on waffles. Our room was nice and clean, as was the rest of the hotel. The pool area was beautifully decorated. I found the lack of food delievery annoying because after a long day you just want to relax and not go anywhere, I know not their fault. The price for the room I found a little steep as my husband and I were on a budget but it's the only name brand chain in the area. All in all not a bad hotel, and would stay again when in the area.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joe&Kiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macomb, Michigan
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 14, 2013

Stayed there last weekend while skiing at Crystal Mtn. Room was very clean and comfortable with pleasant staff. Breakfast had everything you would need. Was disappointed the hot tub was not working (parts were on order) and noted this in a query I received from BW. Surprisingly the very next day received a response from the manager appologizing and stating the hot tub was repaired just after I left. He didn't have to respond but did. This, to me, shows they care. I'll be back.

Room Tip: Had my choice of rooms so I think they were all very well kept.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ThomKhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dearborn, Michigan
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 1, 2013

A nice clean place to stay with friendly people. Reasonable rates. It would have been nice to have a 2nd waffle iron especially during peak Christmas season but if that's my worse problem, I'm doing good!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chris m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hart
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 20, 2012

The building isn't particularly striking from the hiway, but we have stayed here twice now and it is such a pleasure! Updated furnishings, beautiful comfortable beds and linens, spacious and very quiet and CLEAN. Comfortable dining area for a delicious breakfast, cozy lobby and lovely pool area...and our dog is even welcome, but there are no tell-tale signs of this being a pet friendly hotel. We'll be back next fall!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Findlay, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 8, 2012

We love staying at this hotel because it is close to relatives and close to the towns we love to visit. The rooms are spacious and the service is wonderful. The beds are wonderful. They are comfortable and we can actually sleep! The employees are friendly and very accommodating. We will continue to stay at the Best Western Scenic Hill Resort.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Audrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2012

Stayed here with family in August 2012. This is a fairly new property and by FAR the only decent place to stay in the area. The prices were a little high, but worth it in the long run. We found the staff on duty extremely helpful. In fact, she went out of her way to help us with some "situations" we needed help with. The room was nicely decorated and very comfortable. The pool area was neat! Would be fun for children. The breakfast was your typical "make your own waffles" style, balanced and plenty to get you going for the day. The dining room was clean and the waitress very friendly and on top of things. I would stay there again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Momsie5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Scenic Hill Resort

Property: Best Western Scenic Hill Resort
Address: 1400 Beulah Hwy, Beulah, MI 49617
Phone Number:
Location: United States > Michigan > Benzie County > Beulah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Beulah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Scenic Hill Resort 2.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Scenic Hill Hotel Beulah
Best Western Beulah
Beulah Best Western

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