We did not stay, because when we arrived they did not give us the room that was promised. We were two adult Sisters and an Adult Brother.
When I booked it over the phone we were promised a suite type room, which was two double beds and a pull out sofa in another area.
Upon arrival we were told that room was not available. I said one KING with a pull out was ok too. Nope....
I ended up going across the street to a Comfort Inn. Night and day difference !!!!! Lobby was much more attractive.
She gave us a great room. It was huge, had a fridge and microwave.
I would give this Holiday Inn no stars if possible .
PS. The staff never apologized. It was like they did not care if they lost my business ....
A more professional hotel would have done whatever it took to have stay there.
- Official Description (provided by the hotel):
- Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Hotels.com and HotelQuickly so you can book your Holiday Inn Express Benton Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Benton Harbor Hotel Benton Harbor
- Holiday Inn Benton Harbor
- Benton Harbor Holiday Inn