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“My room was NOT cleaned. I stayed 2 nights. I had to get...” 2 of 5 bubbles
Review of Days Inn & Suites Benton Harbor MI

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Days Inn & Suites Benton Harbor MI
Ranked #2 of 10 Hotels in Benton Harbor
Certificate of Excellence
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361 reviews from our community

Traveler rating
    122
    136
    65
    25
    13
See reviews for
117
113
27
63
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Chicago
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 31, 2013

I go to multiple vacations every year with my children (for the last 10 years) and I have to say hands down the counter lady takes the cake for being one of the rudest I have ever come across. If you have children or you're a minority (I'm asian), she will be rude and obnoxious, but if you're white then she will put on her "fake" smile for you and cater to your needs. I spent almost $300 and she acts like she's doing me a favor by putting me in a room. Additionally, there are silverfishes crawling in the corner and crevices of the room and who knows where when the lights are off....!!!!

  • Stayed November 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Yolo-Mahalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
190 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed October 29, 2013

The reviews I read here were right on target - definitely a great place to stay - newly renovated throughout and a very friendly and helpful staff. My room was a delight - lovely furnishings and
very clean - the bonus was the huge flat screen tv. Very convenient to highways, restaurants and a nice variety of shopping options. Room was nicely quiet. Computer access in the lobby was a nice touch as well. As a single traveler I felt safe - which is always a plus. I requested a room on the first floor if there was no elevator and they did accommodate me.

Room Tip: Mine was on the first floor facing the rear of the property and was very quiet and also had good roo...
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audubon
1 review
3 of 5 bubbles Reviewed October 10, 2013

Overall quality of the hotel was fine. Breakfast was okay, not great. Was very disappointed when went to the front desk on our second morning to ask for extra towels and the man at the front desk didn't want to give them to me.

  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank Deborah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
2 reviews
4 of 5 bubbles Reviewed October 6, 2013

I arrived very late at night and was greeted by the friendliest woman. She changed my room to a king's size suite and walked me to my room to make sure all was well. The next morning the desk associate was just as friendly. My room was clean, comfortable, and I felt very safe as a woman traveling alone.
I will most definitely stay at this location again if I'm in the area.

Room Tip: I don't think the hotel has an elevator, so if you're unable to use stairs, make sure you re...
See more room tips
  • Stayed October 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank k r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Benton Harbor MI

Property: Days Inn & Suites Benton Harbor MI
Address: 1598 Mall Dr, Benton Harbor, MI 49022-2324 (Formerly Twin City Inn And Suites)
Phone Number:
Location: United States > Michigan > Berrien County > Benton Harbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Benton Harbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Benton Harbor MI 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Days Inn Benton Harbor Hotel Benton Harbor
Twin City Hotel
Best Western Benton Harbor
Benton Harbor Best Western

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