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“Basic but very clean and comfortable”

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Red Roof Inn Benton Harbor St. Joseph
Ranked #8 of 11 Hotels in Benton Harbor
Reviewed May 7, 2013

Stayed at the hotel after a long day's drive during a cross country road trip. Arrived quite late in the evening, having booked on line earlier in the day (from a wi-fi enabled McDonalds). The personnel were friendly, the room basic, but tidy with clean sheets, clean bathroom and comfortable beds. All we needed. Recommended.

Room Tip: Try for the ground floor - close to parking.
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  • Stayed: May 2013, traveled as a couple
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1  Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBentonHarbor, General Manager at Red Roof Inn Benton Harbor St. Joseph, responded to this reviewResponded May 13, 2013

Thank you so much for taking the time to write a review of our inn. I'm very happy that you found our inn to be a clean and well kept property. I will make sure to share you comments with the whole staff. We hope to see you in your future travels.

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111 - 117 of 149 reviews

Reviewed April 5, 2013

We were staying in Ann Arbor and wanted a visit to Chicago without the need to drive there and back in a day. On the way to Chicago, we stopped in at the Red Roof in Benton Harbor to see if there were any rooms for that night, the plan being that we would stop overnight and head back to Ann Arbor the next day.

The lady on reception was very friendly and helpful, and said that a room would be available later. I said that was fine and that I was happy to book it now but come back later. She then found a room that was available immediately, and asked if we wanted to leave our things in the room before we continued our journey, which was very much appreciated.

The room appeared to have been recently decorated and was very clean. Top marks for the comfortable bed too... fantastic sleep...

My rating of Excellent is based on the value for money, cleanliness and comfort of the room and the excellent service received at reception.

  • Stayed: April 2013, traveled as a couple
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Thank DorisDiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBentonHarbor, General Manager at Red Roof Inn Benton Harbor St. Joseph, responded to this reviewResponded April 9, 2013

Thank you so much for taking the time to write a nice review of our property. I'm glad we were able to accommodate your early arrival and provide you with a very comfortable room. Yes, we did just recently update our rooms with all new bedding and carpet. I'm glad that you enjoyed your stay and hope to see you again.

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Reviewed December 9, 2012

I was coming into the Benton Harbon with limited options due to other hotels being sold out in the area. I went to the Red Roof Inn and got a business suite. Surprisingly it was very clean and also, the person working (Shirley Hodges) was very good with respect to provindg great customer service. I would definitely stay there again because the customer service.

  • Stayed: November 2012, traveled on business
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Thank james d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBentonHarbor, General Manager at Red Roof Inn Benton Harbor St. Joseph, responded to this reviewResponded December 13, 2012

Shirley and the Red Roof Inn thanks you for your response and your business. We look forward to seeing you again.
Happy Holidays,
Michelle Safley
Interim General Manager

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Reviewed December 3, 2012

My husband and I would like to think the staff at Red Roof Inn Benton Harbor Michigan. When you book a hotel on line, you don't know what you are going to get. The room was clean as a whistle and Rhonda at the front desk was very helpful with directions etc.

Michelle made our day when she called to tell us we had left our camara there. Thank you R.R.I, Staff in Benton Harbor for your help and honesty.
Bill and Sandra

Room Tip: Ask for room away from highway.
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  • Stayed: October 2012, traveled as a couple
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Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBentonHarbor, General Manager at Red Roof Inn Benton Harbor St. Joseph, responded to this reviewResponded December 4, 2012

Thank you for your response. We were very excited that we were able to help you find your camera. We know how important it is to have those memories of pictures. I have shared with Ronda, Michelle and the rest of the team your comments. We look forward to your stay the next time you are here in the Benton Harbor area.

Sincerely,
Michelle Safley
Interim General Manager

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Reviewed November 28, 2012

I have been working in this area for several months and I have found that the Benton Harbor Red Roof Inn first of all is very clean and the rooms appear to be very well maintained. Service, particularly "Michelle and Shirley" always greet you with a smile, and checking to see if you are comfortable and have everything you need. I would also mention that Teresa one of the ladies that cleaned my room always had my room serviced and ready for another evening. It all makes your stay alot more comfortable and that means so much when you are away from home. Thanks to You All.

  • Stayed: November 2012, traveled on business
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Thank Ralph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBentonHarbor, General Manager at Red Roof Inn Benton Harbor St. Joseph, responded to this reviewResponded December 3, 2012

Thank you Mr. G for making us your "home away from home." Michelle, Shirley and Teresa, along with the rest of the staff are delighted to make you feel at home. We welcome you and look forward to seeing you soon in the future.

Respectfully,
Michelle Safley
Interim General Manager

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Reviewed November 26, 2012

Ronda, Shirley and Michelle made my stay perfect. I alway enjoy staying at the Benton Harbor Red Roof Inn. I stay there a couple times a month and never have had a bad experience. I would recommend this particular Red Roof Inn to anyone looking

  • Stayed: November 2012, traveled on business
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Thank Brandon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBentonHarbor, General Manager at Red Roof Inn Benton Harbor St. Joseph, responded to this reviewResponded December 3, 2012

Thank you for staying with us a few times a month. We appreciate you letting us know how we are doing. I have shared your comments with the staff, and we all look forward to your visit every stay including Ronda, Shirley and Michelle!

Sincerely,
Michelle Safley
Interim General Manager

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Reviewed November 21, 2012

Monthly visitor since 2008, Michelle and Shirley at the front desk are professional and friendly, rooms are slightly above average, could use firmer mattresses, great location with Applebee's, Walmart, Meijer, Home Depot, Lowe's, movie theatre, Best Buy, Goodwill, steak house, and other shops in the immediate area.

  • Stayed: November 2012, traveled solo
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1  Thank boneymaroney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBentonHarbor, General Manager at Red Roof Inn Benton Harbor St. Joseph, responded to this reviewResponded December 3, 2012

Thank you for taking the time to submit a response. We love to hear from our guests, especially those that have been staying with us for as long as you have. I have shared your comments with the staff and appreciate you mentioning by name Michelle and Shirley. We look forward to seeing you again in the future.

Respectfully,
Michelle Safley
Interim General Manager

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Additional Information about Red Roof Inn Benton Harbor St. Joseph

Address: 1630 Mall Dr, Benton Harbor, MI 49022-2310
Location: United States > Michigan > Berrien County > Benton Harbor
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Benton Harbor
Price Range: $62 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Benton Harbor St. Joseph 2*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to Red Roof Benton Harbor/Saint Joseph, about 30 minutes from both Kalamazoo and South Bend. Red Roof Benton Harbor/Saint Joseph is conveniently located on Interstate 94 on the Historic Michigan Wine Trail. Red Roof Benton Harbor/Saint Joseph is located near Silver Beach County Park, the Berrien County Fairgrounds, Warren Dunes State Park, Indiana Dunes State Park, Washington Park and Red Bud Motor Cross trail as well as several corporate headquarters, including Whirlpool, Bosch and Leco, in addition to nuclear plants Cook and Palisades. We’re close to several colleges; Notre Dame University, Lake Michigan College, Western Michigan University SW Campus, Andrews University, Southwest Michigan College. Enjoy shopping? Check out Orchards Mall, Kohl’s, Target, Wal-Mart, Meijer’s, Best Buy all within 1 mile of the hotel or go to downtown Saint Joseph and visit the many shops and boutiques- it’s only 5 miles away. Come stay with us if you’re going to a show or an event at the Mendel Center we’re just 5 minutes away and we’re also not too far from Southwest Michigan Regional Airport, Kalamazoo/Battle Creek International Airport or Michiana (South Bend) Regional Airport. Numerous restaurants are near the hotel: Applebee’s, Texas Coral, IHOP, Bob Evan’s along with several local favorites: El Rodeo (Mexican), Sophia’s House of Pancakes and China Buffet. If you’re looking for the quick drive thru: There’s a McDonalds, Burger King, Steak n Shake, Wendy’s, Dairy Queen, Taco Bell and KFC within a mile and many pizza places to choose from. The hotel offers free parking for semis and busses and Red Roof always welcomes well behaved pets at no charge. Wireless internet is complimentary in all guest rooms. Wheelchair and ADA rooms are available. The friendly and knowledgeable staff knows how to make guests feel confident, significant, and delighted.This 100% Non-Smoking Red Roof Inn offers not only free Wi-Fi and a flat screen TV in all guestrooms but all long distance calls are complimentary anywhere in the continental US. We offer both a Deluxe Double that includes a microwave/microfridge unit and a Superior King room which offers a large workstation with ergonomic chair and special task lighting as well as microwave/microfridge units and in room coffee makers - a nominal fee may apply for both; please inquire. Free coffee and tea available in the lobby 24/7. ... more   less 
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Also Known As:
Benton Harbor Red Roof Inn
Red Roof Inn Benton Harbor

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