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“Two night stay”
Review of Super 8 Belleville

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Super 8 Belleville
Ranked #4 of 5 Hotels in Belleville
Reviewed July 18, 2013

The stay was wanting. I was not impressed with the odor from the room as I entered. Front desk staff was pleasant, but more staff is needed; I think the person at the front desk also did the laundry and cleaned the room.

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with Super 8
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8GeneralManager, General Manager at Super 8 Belleville, responded to this reviewResponded July 22, 2013

Hello Julie,
Thank you for taking the time out of your schedule to review our hotel. I apologize about the odor of your room. I will be sure to look into this further and make sure the issue is handled promptly. I do assure you, however, that I do have enough staff at the property for all departments. I do not have a front desk staff member that does anything but run the front desk and make sure all guests are enjoying their stay. Our staff is here to serve guests with the utmost customer service levels and to ensure each guest is having an enjoyable stay. Thank you again for your review and have a wonderful day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 - 219 of 263 reviews

Reviewed July 18, 2013

The staff was super nice but the bathroom was horrible. The toilet wouldn't flush on two occasions. We had to call to have it fixed at 10:30 at night both times - very inconvenient having people come to your room at that time of night. There was a bad odor coming from the bathroom sink, so we had to keep the bathroom door shut and the fan running while in the room. The bathroom light fixture took 10 minutes to come on the last day there. I had also stopped in after arriving on my red eye flight and requested an early check in, which they could not accommodate. The location was great.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Super 8
Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8GeneralManager, General Manager at Super 8 Belleville, responded to this reviewResponded July 22, 2013

Thank you for taking the time out of your schedule to review our hotel Tina. I apologize profusely about the problems you faced with your bathroom. I will be going over every issue with my maintenance technician and making sure each problem is solved. Please contact me if you would like to further discuss this situation. I apologize again, Tina. It is our hope that you will give us another opportunity to better serve you for your accommodation needs. Have a great day.

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Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Super 8
Thank Ashley L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Super8GeneralManager, General Manager at Super 8 Belleville, responded to this reviewResponded July 18, 2013

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Reviewed July 17, 2013

My husband and I had a 3 night stay here. We had some areas of concern, the mini frig plugged into the socket that controlled the main light switch so it was turned off by the housekeeping staff (WE were trained very quickly not to touch the switch). Short of major furniture moving there was no way to fix this. "Someone" turned our A/C off and left a west facing drapes open so that where we retuned to our room after a busy afternoon our room was HOT. We had expected to have a cool room for showering and dressing for a wedding we were to attend. Our main area of concern is that our handicapped accessible room was on the second floor. Yes, there was an elevator but they are not to be used in a fire...and power outages are not unknown. We experienced significant storms during our days there. I cannot imagine a facility choosing to put guests at risk by placing them on a second floor. We were told there was no other option but this room. This hotel may not be a good option for special needs guests.

  • Stayed: July 2013, traveled as a couple
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Thank leahanddave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

The facility was about what I expected....inexpensive but reasonably clean. When we entered our room the mini frig was dripping...it had been turned off by the housekeeper. We were instructed to leve a certain light switch on or else the frig would turn off. We were in Michigan for a wedding....and it was HOT. We left to attend some pre-wedding set up events and then back in the late afternoon for a shower and to dress. "Someone" had shut off the AC and left the west facing drapes open. The room was HOT and uncomfortable. The room was not cool or comfortable when we needed it to be...... It was cool when we returned.

  • Stayed: July 2013, traveled as a couple
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Thank leahanddavet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Super 8
Thank Gabriel W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Super8GeneralManager, General Manager at Super 8 Belleville, responded to this reviewResponded July 12, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 2, 2013

  • Stayed: June 2013, traveled solo
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    • Sleep Quality
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Review collected in partnership with Super 8
Thank Frankie W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Super8GeneralManager, General Manager at Super 8 Belleville, responded to this reviewResponded July 9, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Belleville

Address: 45707 South I-94 Service Drive, Belleville, MI 48111-2471
Phone Number:
Location: United States > Michigan > Belleville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Belleville
Price Range: $63 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Belleville 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Super Eight Belleville
Belleville Super Eight
Belleville Super 8

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