I must admit that I was begining to give up hope on finding a decent hotel as we have had several bad experiences this year.
But during our recent stay (For Christmas) we were pleased to find that good customer service was not a thing of the past.
We did hit a couple of small snags:
1. We had booked a king room with a sleeper sofa and when calling a few days before arrival to make sure we were set I was told that we were booked for a king room without the sleeper, and while the Rep was a little curt she did resolve the problem and we did indeed get a sleeper on arrival. (but I advise that you ALWAYS double check your reservations!
2. Room was less then clean, chair and sleeper sofa were very stained and the housekeeping staff did not dust or vaccum..and bathroom was not clean (hair and mold in the shower & tub). But when we complaned they had them come in and redo it and it was ok.
3. There was NO houskeeping on Christmas day at all so we had to empty our own trash etc.... now while I appreciate that we all like to spend time with family on the holidays this is a hotel after all and so ALL ammenities should be available on ALL days after all this is what we are paying for.
But aside from these few minor inconviences we had a pleasent stay, it was quiet...the staff was courtious, the pool was clean, warm and convient and all in all we were pleased.
- Official Description (provided by the hotel):
- Discover a charming base for both downtown Detroit and Detroit Metro (DTW) Airport at Hampton Inn Detroit-Belleville Airport Area. Set among the tree-lined streets in perhaps the most picturesque of the small towns surrounding Detroit – you’ll find this hotel in Belleville, Michigan within easy reach of I-94 just miles from Ann Arbor. We’re seven miles from the airport – close enough to be convenient, far enough away to be tranquil. Save on fares by taking our free airport shuttle. If you’re in Detroit to indulge sporting passions, our hotel makes a great base – 30 minutes from downtown Detroit’s Joe Louis Arena (Detroit Red Wings), Comerica Park (Detroit Tigers) and Ford Field (Detroit Lions). Shop the charming streets of downtown Belleville, MI and stroll the shores of Lake Belleville in this friendly community on the doorstep of the big city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Expedia, Hotels.com, Travelocity, getaroom.com, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Hampton Inn Detroit/Belleville-Airport Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Detroit Belleville Hotel Belleville
- Hampton Inn Belleville
- Belleville Hampton Inn