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“Needs a facelift, but very "homey"”

Shanty Creek Resorts
Ranked #1 of 18 things to do in Bellaire
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Attraction details
Owner description: An iconic ski and golf resort in northern Michigan, Shanty Creek Resorts is a three-resort experiences in one. Its three villages of SCR (Summit, Cedar River and Schuss) span 4,500 acres across hardwood forests, rolling meadows and atop mountain bluffs with miles of scenic vistas. With nearly 500 lodging options, multiple dining venues, four award-winning golf courses, two ski mountains, an 8-lane tubing park, six terrain parks, and a fitness center and wellness spa, plus over 35,000 sq ft of conference and special event space, Shanty Creek Resorts has been an Up North destination for generations.
MI
Level Contributor
58 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
“Needs a facelift, but very "homey"”
4 of 5 bubbles Reviewed July 10, 2011

We only spent one night at Sawtooth. We had a great room with a beautiful view of green slopes, trees, meadows, and little bit of Lake Bellaire. A mother deer and her little fawn came out for about an hour snacking in the meadow. The view up at the Lakeview Restaurant is gorgeous. We had a great burger there and fresh made omelets the next AM. The room and building are def. older, but also felt retro. We had the RCI room with a full kitchen, bath, nice balcony. Nice, newer carpet. We both felt very "homey". Wish we would have stayed longer, but had already spent 2 days at Boyne Highlands. Staff very nice. Very peaceful. Would be a great place to take a family for a week for skiing. Will def. go back.

Visited July 2011
Helpful?
3 Thank Yeagergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
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English first
Perrysburg, Ohio
Level Contributor
40 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“Nice Landscaping & Scenery, But Facility Needs Overhaul”
3 of 5 bubbles Reviewed June 12, 2011

First of all, I would like to commend Shanty Creek on a beautifully landscaped facility! During the week my extended family stayed, we were impressed by the grounds and the roadways of the resort. As a former landscaper, I appreciate the quality of well kept lawns!
I would like to bring some things to the attention of the resort staff that can help future guests at the resort. Having stayed in various places around the country, certain amenities and conveniences are appreciated, and can draw folks back to the resort time and time again. Upon arriving to our suite, I was impressed by the space that it allowed for our family to spread out! The décor, however, left a little to be desired and outdated by 10+ years – vertical blinds that had pieces missing; sliding screen doors that needed lubricated; old foil left on the stove burners (and a few dirty dishes left in the cupboards); a dim incandescent 40 watt bulb in a 100 watt bedroom lamp; a hand towel acting as a filter for the bedroom A/C unit; a lack of pictures/wall hangings (but I did like the outdoor themed shower curtains and bedspreads); particle board placed under one of the mattresses for “firmness”; and the hot water heater was set extremely too hot for little children washing their hands or taking a bath. There was only one thing that I could see that needed improvement on the outside – the lower observation deck looking over on ski hill was not in good condition – overgrown tree limbs and a busted table overturned and growing mold from stagnant rainwater (which needed to be removed/replaced). Things like this make me think some things are overlooked and not that important.
Enhancements to the suite that would attract future occupants would include:
1. At least halfway through the week’s stay to have housekeeping services launder towels and sheets once at no charge. We are “green” people ourselves, but would like certain things clean in case of a mess with small children, for we do laundry every 3 days ourselves.
2. “Welcome Packet” to the resort placed on the kitchen counter that has information about area attractions, contact numbers and activities at the resort. With small children, we had to do our homework via the internet (the free wi-fi access was great!) while we were here, losing out on valuable time/expense. I do have a question – why were the “house telephones” removed? It would be nice to be able to call at least around the resort complex – our family stayed on the opposite side of the resort and cell phones are sometimes a pain with signal strength.
3. Standard electronics such as DVD players with each TV (our suite only had 1 DVD player for 3 TV’s) and more clock radios (our unit only had 1) or a small stereo system with a CD player.
4. Install a small washer/dryer (apartment –sized) located next to the hot water heater in the one bedroom closet.
5. A vacuum cleaner and broom/dust pan were not readily available in our unit – we could have helped housekeeping out if we had access to one. Instead, we had to be careful not to spill anything and picked up things by hand to throw away.
6. A dumpster located in the parking lot or adjacent lot. I was thankful that someone from the resort took care of 3 small bags of trash that we left outside the door halfway through the week.
7. More handicapped accessibility – even for baby stroller usage. Many steps and lots of carrying a stroller and baby up and down stairs makes it hard to get around the grounds/buildings.
8. Uniformed housekeeping/grounds staff – at times it was hard to distinguish staff from guests.
Mind you, we did not book this vacation at this facility – it was done for us by family through a vacation club. This also caused conflict. We were told by the staff at Shanty Creek as well as the vacation club that we could use the facilities at Summit Village Association of Shanty Creek, and so we did for 2 days. The first day, we signed in and used the beach, the second day we signed in and used a picnic pavilion for a cook out. On the second day, we were approached with by a gentleman who claimed he was part of the association and threatened to have us removed by force by the police for trespassing. We assured him that we had permission via our vacation club membership and the resort itself. We finished our meal and left, not to return for the remainder of our stay. It caused quite the scene in front of the children in our family and upset the adults. After returning from this incident, I did some research and found that Summit Village and Shanty Creek are no longer “partners” – this we were not informed about before our stay or even during our stay. See below for the actual newsletter from Summit Village and a link to their rules and regulations.
http://www.svashantycreek.com/Newsletter.htm
Village Voice Spring 2011 Home President's Notes
Summer greetings to residents of Summit Village. With winter activities ended we look forward to our summer schedule and activities.
The Resort reports a successful winter season and looks forward to a busy summer. Golf leagues, tennis, boating and other activities are available through their offices.
We are looking forward to the summer activities planned by our Social Committee (the schedule is enclosed). Please contact the committee for reservations when requested.
The Resort has withdrawn from the Beach Club as was announced at our annual meeting. Since that time we have been working with the Resort to formulate an agreement for their use of our roadways. At the time of this writing, we have not reached that agreement.
The board has noted that our mailings have become quite expensive. The Cedar River and Schuss Associations currently utilize e-mail to correspond with their members. In the near future, your board will consider this topic again and needs your input. If you would like your notices delivered via e-mail, please forward/or notify Judy Pinger of your address, we can then add that to our data base.
Last week Michael Jordan announced his resignation as COO and GM of Shanty Creek Resorts, effective April 30, 2011. He is returning to St. Louis to be near his family. We thank him for his service to Shanty Creek Resort and wish him well in his future endeavors.
Your Board has worked diligently to make our area a great place to work and play. Please contact them with your congratulations on a job well done as well as your suggestions for improvements. Our meeting schedule is posted on our website, (svashantycreek.com) all members are welcome to attend and to offer comments for the betterment of our association.
Since last spring, three roof, two grading/landscaping, one exterior painting, one deck and several dead/dying tree cutting projects have been brought to the attention of the committee and approved, thereby assuring property owner compliance with the SVA association. All Shanty Creek SVA property owners should be aware that SVA guidelines require committee approval before making any changes to your property, including exterior colors. Please refer to your SVA manual and when in doubt, submit an application. The committee is there to insure projects meet the architectural intent of the of association. If you have any questions, please call any of the committee members.
Since we still have snow as I write this update it is hard to believe spring is around the corner. I am a new chairperson for the Beach Club but have had property at the resort since 1983, so have some prior knowledge and experiences at the Beach Club.
Please review the Beach Club Rules and Regulations with your family and guest. Since our “Good Neighbors” at Shanty Creek Resort have opted out of using the Beach Club it is essential that we sign in and out and have your Beach Club Card. Please, be nice and courteous to our fine staff and if you have a complaint or a complement feel free to contact me, the supervisor or another Board Member.
The storage facilities at the Club are for SVA equipment not personal items. Secondly, please police the canoe/kayak storage area; leave the area as neat as you found it.
http://www.svashantycreek.com/pdf/RulesandRegulations.pdf
Bellaire is a great little community with a neighborly feel with quaint shops and lots of outdoor recreation. But what happened to all the shops at the resort itself? It looked like a ghost town with only the salon and the communications store open (the Ski & T shop was vacant and the Beer/Wine store looked like it was in the middle of renovation or something). For families with little children, it would be great to see a playground installed for something to do outside of golf or ski. We did partake in both the indoor and outdoor pools, had a day on Torch Lake, visited the Great Lakes Children’s Museum in Traverse City and toured the Sleeping Bear Dunes National Lakeshore while we stayed at Shanty Creek. There’s enough to keep you busy within a short drive, but it would be nice to have something “on-site” for everyone to enjoy.
I realize this is my first experience with Shanty Creek and many people love this place, but I was hard-pressed to find out much about it while researching online. I found the resort’s website, but it did not indicate what the facilities were like in the different villages, nor was there a resort map available to print out. I researched reviews on various sites (Trip Advisor, OnTheSnow, Yelp, Yahoo) but what I found were the following – skiing and golfing are great, restaurant and hotel renovations are sub-par and staff is not very helpful.
All in all, we made the best of what we had and still made some memories, but without some overhaul, we would look elsewhere. Thank you, readers, for considering my concerns and I hope these are addressed for future guests.

Visited June 2011
Helpful?
7 Thank funkytown6755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MI
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“Great Family Resort”
5 of 5 bubbles Reviewed September 30, 2010

Beautiful resort - loved having the free shuttle take us around the resort and into Bellaire to shop and try a couple different restaurants. We played golf on the Legend and Schuss courses - LOVED both - spectacular views from the Legend and really enjoyed the Schuss course too ... not enough time to try the Cedar or Summit courses this trip - but we will be back! Also liked that there are 2 other great courses just off the resort property - so you could actually play 6 different courses right there. We felt the staff was very accomodating and friendly. Our kids (aged 12 & 9) loved the hiking trails - but they were kind of dissapointed in the swimming pools - small and outdated - but they had a great time anyway. We all loved Ivan's for dinner - did not eat at the Lakeview (at the Summit), but we did enjoy cocktails at the bar. In Bellaire, we loved LuLu's and Toonie's restaurants - highly recomended. Torch Lake is less than 15 minutes away - a must see - gorgeous!! The Summit's Beach Club on Lake Bellaire is wonderful - clean, upscale, playground, beach area - clean, clear lake water shallow for quite a ways out - great for kids - we all loved it - bar service would have been the icing on the cake there ... but you can bring your own drinks and food and they have grills to use. All in all - Shanty Creek Resort was right up there as one of our favorite vacations ... and we plan on returning ... heard the winter months at the resort are fantastic - so we will try to come back for a ski vacation !

Helpful?
2 Thank klaulds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Boston, MI
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Watch out for your personal property!”
1 of 5 bubbles Reviewed September 13, 2010

We staying at a Shanty Creek condo and accidently left 4 coats hanging in the front closet. When we called back to the "Welcome" Center, before anyone else had taken possession of the condo, they said that the coats were not there. Refused to take responsiblity for their cleaning staff and even implied that we were lying that the coats were ever there. We are still trying to get reimbursed and even considering filing suit against them. Their service, professionalism and attitude has been deplorable.

Helpful?
1 Thank NotEnoughTime2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Michigan
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“AN EXPERIENCE TO BE PASSED ON FROM GENERATION TO GENERATION”
5 of 5 bubbles Reviewed May 6, 2010

I have been coming to the Shanty Creek resorts property since I was 5 yrs old spanning a time over 35 yrs. Because of the tremendous experience I have had we now bring our family here year round. The resort has gone through tremendous changes over the years and finally the resort has it right. The staff and facilities are continuously striving to better each and everyone's experience. With the year round amenities and activities at the resort and in the surrounding communities there is something for EVERYONE!. I would recommend this resort to all types families and business. Don't miss out on a great location!
GG

Helpful?
1 Thank GGRODSIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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