We arrived after 4pm after a day of driving, having a reservation. The clerk was put out. I had to spell my name twice and then was informed that no room was ready.
The Place has a 3pm check in time. " We were busy last night "was the answer. I am a silvermember, staying on points. and check in usually is easy with all the paper work already done and a room ready.After some punching on the computer and running around she cut us keys, then said she had to check the room to make sure it was clean. She came back, saying she was told to give us a "Better room". The room was standard. We were not told were the elevator was, but had to go looking for it. Once in the room I walked around the bed to the night stand and banged my leg against a piece of bedframe that was sticking out. I put a pillow over it to prevent further injuires. The bath tub is very shallow and the water runs very slow, it took forever to get the water for a half bath. They have a very shallow pool, no hot tub. The room was very cold on arrival and it took a long time to warm up with a very noisy heater. At 8pm noise and vibration from downstairs, and again at 2am, woke us up from our sleep. No reason given, "it is the first time I hear of this" when I asked. Breakfast was not that great, the only fruit were apples, the turkey ham or whatever the meat was had run out and not refilled. The location was ok, next to the mall and Walmart, but it is several miles from I75 and I would not stay again
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- Also Known As:
- Fairfield Bay City
- Bay City Fairfield Inn