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“Motel quality at hotel prices” 2 of 5 bubbles
Review of Holiday Inn Battle Creek

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Holiday Inn Battle Creek
Ranked #5 of 19 Hotels in Battle Creek
Certificate of Excellence
'Merican
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Motel quality at hotel prices”
2 of 5 bubbles Reviewed December 24, 2013

If this were a roadside (road not interstate) motel, I still wouldn't have rated it any higher. I paid $133 for plastic cups? It isn't run down, per se, but definitely not worth the money. It was very difficult to find. It is not visible from the road and there is no signage.

It has a restaurant which we didn't try but no store with snacks or anything. Just one vending machine. There was no tub (shower only) and only shampoo. No conditioner. The room was a bit chilly but the heating unit sounded like a jet airplane.

Unfortunately, it seems we were the only ones bothered by noise at night. There was some mysterious, very loud mechanical noise during the night. Not constant - random and annoying. At least we got an early start the next morning.

  • Stayed December 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank trvlbum18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn B, General Manager at Holiday Inn Battle Creek, responded to this review, December 26, 2013
Thank you very much for the feedback from your recent stay and thank you for staying with us. I apologize for the inconveniences you experienced. I have shared your comments with our Management team as we are continuously following through to ensure improvements for the future. We strive to provide the best service to our guests and with your input we can achieve this goal. Again, thank you for your patronage and I am sorry for the inconveniences. I hope that you will stay with us again to experience of traditional style of excellence. Happy New Year 2014.
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136 reviews from our community

Traveler rating
    69
    49
    12
    4
    2
See reviews for
41
17
4
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed December 8, 2013

What a pleasant surprise to be upgraded to a wonderful suite! The hotel was sold out during our recent visit and we upgraded at no additional cost. The spacious accomodations had a kitchenette, dining area, TV/sitting room, and two large sleeping areas. The first contained a king bed with plenty of room and partioned off was a separate bedding area that had bunk beds, separate TV and a large built-in desk/work area. It was one of the nicest suites I've seen and excellent for families. The staff was very pleasant and despite being sold out, the hotel was very quiet. I would comment that a suite this size should really have an extra pillow and blanket stashed away and the room was a little on the cold side with the heating control seeming pretty inaccurate. Otherwise, we would easily stay again at this clean, nicely appointed inn.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn B, General Manager at Holiday Inn Battle Creek, responded to this review, December 11, 2013
Thank you very much for your comments. We appreciate your feedback and are glad to hear that you enjoyed your upgrade to our family suite. We have shared your comments with our staff and have now added extra linens to our suites for additional guests. We hope to see you again on your next visit to the Battle Creek area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
indiana
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 30, 2013 via mobile

This hotel is very clean throughout. it is staffed with professional, service- oriented people.
The restaraunt is so convenient with good food at reasonable prices. If you are a priority club member you can get extra points just by dining there!
I have been here numerous times for business and will definitely return.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lafawnduh50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn B, General Manager at Holiday Inn Battle Creek, responded to this review, December 3, 2013
Thank you very much for your comments and for staying with us. We appreciate your patonage and it is a pleasure being of service to you. We hope to see you again real soon during your next visit to the Battle Creek area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
222 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

Stayed overnight here while attending Ice skating competition in nearby kalamazoo. Have not stayed in a Holiday Inn for some time and was pleasantly surprised. Beautiful check in with fireplace and seating area. Rooms are comfortable, clean. Bar area is nice, was not really impressed with the food and service in the restaurant area, had a salad and on the last bite I got a BIG long hair in it, yuk!!! Would stay here again, just not eat there.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grannyofthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn B, General Manager at Holiday Inn Battle Creek, responded to this review, November 27, 2013
Grannyofthree, Good afternoon and thank you very much for your comments. We appreciate your patronage during the ice skating competition and it was a pleasure being of service to you. We are glad you enjoyed the fireplace, lobby and guest rooms. We sincerely apologize for not meeting your expectations in the restaurant and thank you for your feedback so we can make improvements for the future. We hope to see you again during your next travels to the Battle Creek area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

Stayed here for 2 nights in April. We went to the casino but unable to book a room there since it was sold out. The Holiday Inn is very convenient, close to everything. Only about 5 miles from the casino. Lobby very clean. Room was big and very clean as well. No complaints at all.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Atravelerinmichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn B, General Manager at Holiday Inn Battle Creek, responded to this review, October 29, 2013
Thank you for the review of your stay back in April. We take great pride in not only our staff and amenities, but also our location in Battle Creek. We hope the next time you are in Battle Creek you choose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaiserslautern, Germany
2 reviews
4 of 5 bubbles Reviewed September 29, 2013

No free breakfasts! 10 total available mini-fridges for the whole hotel. You snooze, you lose. Miniscule swimming pool. Very friendly and accommodating staff. Parking is more than adequate and the entire facility is very good-looking. Rooms are nice. TV station selection isn't the best. The mattresses are soft and the pillows take some adjusting to get comfortable. My iron was awful and leaked all over one of my dress shirts. The room had a nice decor, a nice alarm-clock that worked, and an excellent adjustable A/C system. The bathroom was very nice. The laundry room had only one washer and one dryer. I had breakfast at the hotel one time... Eggs were good, potatoes were bad, everything else was normal. I would definitely recommend this hotel to friends/family. When I asked the staff if there was a free breakfast their immediate response was, "Since we're not an "express", we don't have a free breakfast". I thought that was kind of tacky, since the fact that they're not an "express" should mean that they have more, not less.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DoDCivilian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn B, General Manager at Holiday Inn Battle Creek, responded to this review, October 29, 2013
Thank you for the review of your recent stay. Feedback is always good to receive to better help our hotel to identify strengths and weaknesses which must be addressed. The mentioned concerns will be addressed to each department. Thank you once again for your stay and we hope to see you again the next time you are in Battle Creek.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshall, Michigan, United States
2 reviews
5 of 5 bubbles Reviewed September 24, 2013

I cannot say enough great things about the Holiday Inn and their expert ability to host our event, totalling over 200 people. Every request and detail was handled flawlessly. Teri, the Sales Manager, was a delight to work with. She was extremely professional and accommodating. And the food was of great quality. I would highly recommend the Holiday Inn in Battle Creek to any organization seeking a venue for their event. Bravo!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn B, General Manager at Holiday Inn Battle Creek, responded to this review, October 29, 2013
Thank you for the review of your stay and event at our property. At the Holiday Inn Battle Creek we pride ourselves in providing every group and guest with the best possible experience. We have informed the Sales Manager mentioned in your review of your experience. We hope to have the honor of hosting your event again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Battle Creek

Property: Holiday Inn Battle Creek
Address: 12812 Harper Village Dr, Battle Creek, MI 49014-8387
Phone Number:
Location: United States > Michigan > Calhoun County > Battle Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 19 Hotels in Battle Creek
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Battle Creek 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Hotel in Battle Creek, Michigan. With a convenient location off I-94 near many businesses and attractions, Cereal City's newest full-service hotel offers premium Battle Creek accommodations, making it the perfect place to base your next stay in Central Michigan. Our hotel in Battle Creek, MI is less than ten miles from exciting area attractions like the Binder Park Zoo, Kingman Museum, Full Blast Water Park and the beautiful Leila Arboretum. Nestled in the Harper Village Shopping Center and less than a mile from the Lakeview Square Mall, our Battle Creek hotel offers easy access to great shopping. A number of major corporations are located near our hotel in Battle Creek, including Textron, Denso, Ralcorp, Post Cereals, Duncan Aviation, Kellogg's World Headquarters and Fort Custer Industrial Park. Business travelers lodging at our Battle Creek hotel will have access to 4,000 sq. ft. of flexible meeting space for 300 guests, a 24-hour business center & free high-speed wireless Internet throughout the hotel. Our Battle Creek accommodations offer premium amenities, including a heated, indoor pool, a fitness center, an arcade and a full-service restaurant. Open for breakfast, lunch and dinner, Cereal City Grill has a lovely outdoor veranda where you can enjoy dinner or a late-night cocktail. We invite you to stay at our new hotel in Battle Creek and experience all the Holiday Inn Battle Creek Hotel has to offer. ... more   less 
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Also Known As:
Holiday Inn Battle Creek Hotel Battle Creek
Battle Creek Holiday Inn

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