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Firekeepers Casino Hotel
Ranked #1 of 19 Hotels in Battle Creek
Certificate of Excellence
Fraser, Michigan
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place!”
5 of 5 bubbles Reviewed January 15, 2014

This place is a gem! It's conveniently located off of I-94, parking is plentiful, and checking in was nice and easy. My husband is on a business trip in the area, and I was able to tag along and relax. There is an indoor pool, sauna and steam room, and also a small fitness area. The main attraction is obviously the casino area, but the hotel is fabulous! Everyone that works here is so pleasant and helpful. Our room, with a king-size bed, is wonderful, and the bathroom area is fantastic - especially the shower. The soap and shampoo products they provide smell amazing. The bed and bedding made for a great night's sleep. The entire premises is kept spotless, including the casino area. I'm not a smoker (they also have a non-smoking casino section), and I noticed that they were constantly emptying ashtrays, etc. The hotel itself is smoke-free. They have several different restaurants and lounges, as well as an amazing buffet. I look forward to coming back here again in the future.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonnie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, January 20, 2014
Hi Bonnie--Thanks for your outstanding review. We're so glad that you had such a great time at FireKeepers in the casino, hotel and restaurants. We await your next trip--and know it will be just as satisfying.
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365 reviews from our community

Traveler rating
    207
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    30
    11
    20
See reviews for
57
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Any
English first
Concord, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 8, 2014

My recommendation is that anyone staying at this hotel request that your room is not on the second floor ..from my room on the second floor ,all night the only thing I could hear was the casino floor,..it was like carnival music going on all night. I couldn't sleep at all...

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barbarajo96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, January 9, 2014
We are sorry to disappoint with the noise level you experienced in your room during your visit. We wonder if you asked to be moved to a different room. Most who have stayed have not been bothered but we do hope you visit again in the future.
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Spring Arbor, Michigan
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 7, 2014 via mobile

Stayed here two consecutive nights last week, and was extremely pleased with the experience. The staff were very friendly and accommodating, and the rooms are absolutely beautiful! The pool area is fun for children, but my only complaint would be the lack of chairs/tables around the pool. Stay here, they know how to treat a guest and create a memorable experience.

Stayed January 2014
Helpful?
Thank lillulu1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, January 8, 2014
We appreciate your high praise! Our outstanding, friendly guest service perfectly complements comfortable and luxurious rooms. We're so glad you had a memorable visit and hope to see you again soon!
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Battle Creek, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed December 31, 2013

While the rooms were very nice My wife and I stayed in room 226 on the second floor so all of the hotels air handlers and mechanical equipment were located just outside of our window. . I'm sure I woulds have had a better nights sleep in the hotel bar and not had to pay so much money when I complained at check out I was told oh we're sorry we won't put you in that room next time. as far as I'm concerned there won't be a next time. by far the worst casino hotel experience I've ever had. .

Room Tip: unless you like a very noisy room don't let them put you in a even numberd room on the second fl...
See more room tips
Stayed December 2013, traveled as a couple
Helpful?
1 Thank Todd J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, January 8, 2014
Hi Todd--We're sorry you didn't enjoy your stay. During the last two weeks of bitterly cold weather, the heating untis were indeed working overtime and we apologize that this made your stay unusually uncomfortable. We hope you'll give us another opportunity in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Croswell, Michigan
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 27, 2013

The hotel rooms at the casino are stunning. They are very roomy and so comfortable. I travel with a mobilty scooter and had plenty of room in a regular 2-queen room to turn it around and a place out of the way to plug it in all night. The beds, pillows, and bedding were heavenly. The pool is a relaxer pool that is 3 1/2' deep but the hot tub is pretty sizeable.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, January 2, 2014
Hi Mary--Glad you so enjoyed your stay at our comfortable and elegant hotel. We love taking care of our guests--and it makes it twice as nice when, like you, they let us know! Hope to see you again soon.
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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 27, 2013 via mobile

Excellent stay with special recognition to Charmane and Ryane. We had requested a second night suite upgrade willing to pay the extra and these hosts made it happen. We were also entertaining family and used the restaurants and facilities.
No kudos for the evening Casino host not even pleasant.
Thank you again Ryane and Charmane!

Stayed December 2013
Helpful?
1 Thank Kathleen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, January 3, 2014
Hi Kathleen--We're glad to learn that FireKeepers' Front Desk Agents, Rhyan and Charmaine came through with their customary sparkling guest service. Sorry if we let you down later--we'll figure that one out, but overall a good trip. Hope to see you again soon!.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Angola, Indiana, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 26, 2013

Such a top notch location. We stay at a lot of high end hotels and have stayed at other casino hotels, but this one takes the prize. Service was impeccable. Everyone made us feel like we were the only ones there. From Check in to Check out they never faltered. Went there for a concert and maybe some dinner and drinks. Ended up at Nebi restaurant (Amazing food and service $$$) and most of the bars (several within the casino and hotel and all were great). Even gambled a little and came out ahead. Will definitely plan another trip soon.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, January 2, 2014
Hi Gerri--Sparkling review and thank you for writing. Glad you had a chance to experience our outstanding service and elegant rooms. Signature restaurant Nibi serves the most creative cuisine around--and you won! How much more fun can one have?!
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Additional Information about Firekeepers Casino Hotel

Property: Firekeepers Casino Hotel
Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Location: United States > Michigan > Calhoun County > Battle Creek
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Battle Creek
Price Range (Based on Average Rates): $$
Number of rooms: 243
Official Description (provided by the hotel):
The newly-awarded AAA Four-Diamond 243 room hotel features a variety of rooms perfect for any occasion. Guests can enjoy one of 217 Classic rooms that feature an array of amenities. The hotel also features 24 Deluxe and Fireside suites that include separate sitting areas and expansive bathrooms with Jacuzzi tubs. For the ultimate in luxury, stay in one of our Presidential Suites, loaded with extravagant features inducing a granite wet bar, full kitchen and even a baby grand piano. The hotel also features an array of indulgent amenities including a multi-level pool, steam room and sauna, exercise room, business center, room service, dry cleaning and laundry service, and ADA accessible rooms. The events center features a 2,000 seat flexible space that can be used for corporate meetings and banquets. FireKeepers Casino Hotel features 2,900 of your favorite slot machines, 70 table games, 15 table Poker room, 500-seat live Bingo Room, four exciting bars and lounges, and six sizzling restaurants. Try our Wine Spectator awarded fine dining restaurant, Nibi, and sample a superbly prepared filet mignon or a variety of succulent seafood. Chi Mon-ee's and Amazen Blazen' feature grab n' go food that satisfies. Mijem buffet features a variety of delicious offerings including seafood, Asian, Italian and an array of desserts. Enjoy great comfort any time of day at Cafe 24/7. Our newest restaurant Smoke n' Fire features interesting barbeque eats, great for any pallet. ... more   less 
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