We were excited to visit this new property. The casino has been open for four years and finally the hotel opened a few months ago. 260 rooms and suites on 8 floors. Spacious lobby. Check-in isn't until 4PM which is too late. We showed up at 3PM and although there were plenty of rooms available, they made us wait.
The rooms are Holiday Inn Express quality with low end amenities, pillows and shower head. Coffee maker and coffee is so bad, bring your own.
There is a pool albeit only 3' deep and not good for lap swimming. The pool area has a large whirlpool, steam and sauna. But only a few lounge chairs so tough to relax. No changing room, showers or spa.
The fitness center has 5 machines and no weights. It is an embarrassment.
The hotel restaurant Smokin' Fire looks right out of 70's and the comfort level is about the same. We opted for breakfast (how bad can that be?) and it is pretty bad. The second day we left the hotel for breakfast (Pancake House in Battle Creek). It is like the architect and designers got together and said "How uncomfortable can we make this for our guests?"
The casino is top notch and features Nibi, their upscale restaurant and lounge. This is the highlight of the property. The buffet and food court are way too small and the buffet is not open for breakfast. No live entertainment although there is a conference center that features top acts on a monthly basis. There is a cabaret but did not visit.
No doubt this could be a four-star resort but for now, it's an upscale Quality Inn. Let's see if management listens to its guests and makes the necessary improvements.
- Official Description (provided by the hotel):
- The newly-awarded AAA Four-Diamond 243 room hotel features a variety of rooms perfect for any occasion. Guests can enjoy one of 217 Classic rooms that feature an array of amenities. The hotel also features 24 Deluxe and Fireside suites that include separate sitting areas and expansive bathrooms with Jacuzzi tubs. For the ultimate in luxury, stay in one of our Presidential Suites, loaded with extravagant features inducing a granite wet bar, full kitchen and even a baby grand piano. The hotel also features an array of indulgent amenities including a multi-level pool, steam room and sauna, exercise room, business center, room service, dry cleaning and laundry service, and ADA accessible rooms. The events center features a 2,000 seat flexible space that can be used for corporate meetings and banquets. FireKeepers Casino Hotel features 2,900 of your favorite slot machines, 70 table games, 15 table Poker room, 500-seat live Bingo Room, four exciting bars and lounges, and six sizzling restaurants. Try our Wine Spectator awarded fine dining restaurant, Nibi, and sample a superbly prepared filet mignon or a variety of succulent seafood. Chi Mon-ee's and Amazen Blazen' feature grab n' go food that satisfies. Mijem buffet features a variety of delicious offerings including seafood, Asian, Italian and an array of desserts. Enjoy great comfort any time of day at Cafe 24/7. Our newest restaurant Smoke n' Fire features interesting barbeque eats, great for any pallet. ... more less
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