We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice for a night”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Firekeepers Casino Hotel
Ranked #1 of 19 Hotels in Battle Creek
Certificate of Excellence
Ontario Canada
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice for a night”
Reviewed August 12, 2013 via mobile

Stayed for just one night on our way to Mackinac Island.
Wonderful service, clean and comfortable room. All the staff we encountered were extremely friendly and helpful.
We were disappointed we had to pay for our alcoholic drinks in the casino, but I should have researched it better before we went. Grab a drink at the little bar just before the elevators to the rooms, fast friendly service and the drinks were good.
I would visit again if we were in the area.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suzanne-Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, August 14, 2013
Hi Suzanne--we appreciate your review. We're glad to learn you enjoyed your stay, our caring staff and your cozy room. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

388 reviews from our community

Traveler rating
    219
    102
    34
    12
    21
See reviews for
63
198
8
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • Any
English first
Battle Creek, Michigan
Level 6 Contributor
116 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 8, 2013

We live in the area, so get to spend a little time here pretty regularly. Not big-time gamblers, but still have fun here (of course its most fun when winning!) We do travel a bit and have been to most casinos in and around Michigan, and Firekeepers is a cut above most for size, service, and attractiveness. Would say slot payouts are a bit above average. Haven't tried the hotel since we live close, but hear good reviews. And take it from a foodie person, food is very good here, especially the buffet! Would say it is one of the best, and there is a nice $5 discount with your player's club card!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Daddin458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, August 12, 2013
Thanks for the glowing review Daddin458! Please come stay in the hotel--the quality matches our staff's service and food in the casino--and the games are close by! Hope to see you soon. :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheridan, Michigan
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 31, 2013

I have stayed at this hotel several times with my husband & never had a problem till this last time. On July 30, 2013 we stayed at the hotel had a nice room just like in the past, things were great. My husband & I went to dinner, gambled a bit, went over to Four Winds Hartford for a while then back to Firekeepers. We had a great night sleep, woke up, I made coffee, my husband took a shower put on his cologne & I showered & sprayed cologne on our clothes from the night before to get the smoke smell out of them. So imagine our surprise when we was charged for a $250.00 cleaning fee for smoking in our room when neither one of us smoked ever. Then just try & get someone to resolve this NOPE just the run a round. Told them to pull up their cameras. We have stayed at several hotels-casinos & have NEVER been treated so poorly in trying to resolve a problem. They would have to do a hell of a lot to get us to come back. I just want our money back, plus, this is such an inconvenience. So if you are a NON-SMOKER PLEASE BEWARE.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank pittzburgh7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, August 2, 2013
Hello pittzburgh7,
After speaking with the Hotel Manager, I learned that this matter was resolved to your satisfaction with the $250 fully refunded. We apologize for any confusion and hope you visit again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toledo, ohio
Level 5 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 16, 2013

I drive an hour and a half to Firekeepers as opposed to gambling here in my own home town. The casino is clean, they have a huge variety of slots, the employees are extremely friendly, and the hotel is AMAZING! I really get that "Vegas" feel while here, and the rewards are generous.

That being said, the thing that I absolutely HATE about it is the constant blaring of the music. It doesn't matter if you are in the casino at 3 p.m. or 3 a.m., the music is just over baring and WAY too loud. At places it is even impossible to have a conversation with the person sitting on a slot next to you without shouting. It is even piped into the restaurants, the restrooms, and out on the valet parking area. I know this is a casino, and it is supposed to have an upbeat atmosphere, but turning it down about 3 decimals would make it much more pleasant at times. The last time I visited, I really wanted to gamble more, but after 28 hours of the thumping music, I had to leave just to get some relief. Advil and a 1 and a 1/2 hour ride home without the radio on was glorious. Please turn the music down some, especially in the wee hours of the morning,which is my favorite time to gamble!!

Besides the constant music, I love this place and hope to come back soon and stay longer!!!!

Room Tip: Stayed 3 times and each room I had was amazing.
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank linea1115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, July 17, 2013
Hi linnea1115,
We appreciate your sparkling review of FireKeepers Casino Hotel, the rooms and friendly staff. Thank you for "Getting Your Vegas On" at FireKeepers. Thank you as well for making us aware of your concerns with the music level. Upper management has been included in your message. We hope to see you again soon so we can continue to dazzle you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockwood, Michigan
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 12, 2013

Stayed one night. The casino and hotel are the best we have been to in the state of Michigan. We have been to every casino in the state. The staff was the the best. Dining was very good also. Played slots didn't win anything. Would I go back again in a heartbeat. The only thing I wish they would change is to broadcast the Detroit Tigers games to the rooms, Fox Detroit. Who in this state doesn't root for the Tigers.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mjpiche66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, July 15, 2013
Hi mjpiche66--So happy to know your enjoyed your stay. Your rating of "Best in State" certainly doesn't get much better! Friendliest staff, great food, new and fun games and a lovely and comfortable hotel all on site. I will pass on your request for Tiger games for the room TVs but there is always Dacey's Sports Bar in the interim. Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren, Michigan
Level 5 Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 11, 2013

Didn't stay at the hotel. So this review is strictly the casino only. This is a really nice casino. Smelled clean, didn't get that overpowering smoke smell. Every employee that we encountered was super friendly. We were actually sitting at a machine and a floor walker just came by and started chatting. It freaked us out at first because it definitely wasn't what we were used to. Bathroom and pop area all kept clean. Floor was not overly crowed with machines. Felt roomie We went to one of the bingo sessions. One of the nicest bingo halls I have ever been to. I also want to make it a point to call out Gary who was selling the bingo sheets. He was so helpful. He explained each of the games and we didn't feel like we were being a bother. Just great and what all customer service should be. They have a nice comp program. Plus when you get their card you get discounts off some of the restaurants. We of course eat at the buffet. Not the biggest, but really good food. Overall really nice casino. Will definitely stay at the hotel the next time

  • Stayed June 2013, traveled with friends
    • Cleanliness
    • Service
Helpful?
Thank red70d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, July 15, 2013
Hi red70d--Thank you for the fine review of the casino, staff and Bingo at FireKeepers Casino Hotel. Our mission is to take care of all guests in the best manner in our fun, friendly, vibrant and upscale casino, hotel and event center. One thought--if you enjoyed Bingo--you might want to give Friday night's Binglo a try. Each Friday night, doors open at 9:30 pm and the session starts at 10:30 pm. DJ, fun and Bingo! WIn, win, win!
Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monee, Illinois
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2013

Beautiful room, everything was excellent.Big plush towels and nice bathrobes. Hotel is quite new, The casino was very nice, very open with high ceilings, no smoke. They had five different reataurants that cater to all needs. Sports bar ahd a nice selecrion of local brews.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 27Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FireKeepersCasino, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review, July 10, 2013
Hello 27Paul--Thank you for your appreciative review. FIreKeepers Casino Hotel has created and maintains some of the industry's highest standards. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Battle Creek hotels
0.3 mi away
Quality Inn & Suites of Battle Creek
6.0 mi away
Baymont Inn & Suites Battle Creek Downtown
6.7 mi away
Best Western Executive Inn
Best Western Executive Inn
#4 of 19 in Battle Creek
289 reviews
Show Prices
Show Prices
Show Prices
6.3 mi away
Hampton Inn Battle Creek
Hampton Inn Battle Creek
#2 of 19 in Battle Creek
337 reviews
5.8 mi away
McCamly Plaza Hotel
McCamly Plaza Hotel
#10 of 19 in Battle Creek
267 reviews
5.4 mi away
Holiday Inn Battle Creek
Holiday Inn Battle Creek
#5 of 19 in Battle Creek
144 reviews
Show Prices
Show Prices
Show Prices

Been to Firekeepers Casino Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Firekeepers Casino Hotel

Property: Firekeepers Casino Hotel
Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Location: United States > Michigan > Calhoun County > Battle Creek
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Battle Creek
Price Range (Based on Average Rates): $$
Number of rooms: 243
Official Description (provided by the hotel):
The newly-awarded AAA Four-Diamond 243 room hotel features a variety of rooms perfect for any occasion. Guests can enjoy one of 217 Classic rooms that feature an array of amenities. The hotel also features 24 Deluxe and Fireside suites that include separate sitting areas and expansive bathrooms with Jacuzzi tubs. For the ultimate in luxury, stay in one of our Presidential Suites, loaded with extravagant features inducing a granite wet bar, full kitchen and even a baby grand piano. The hotel also features an array of indulgent amenities including a multi-level pool, steam room and sauna, exercise room, business center, room service, dry cleaning and laundry service, and ADA accessible rooms. The events center features a 2,000 seat flexible space that can be used for corporate meetings and banquets. FireKeepers Casino Hotel features 2,900 of your favorite slot machines, 70 table games, 15 table Poker room, 500-seat live Bingo Room, four exciting bars and lounges, and six sizzling restaurants. Try our Wine Spectator awarded fine dining restaurant, Nibi, and sample a superbly prepared filet mignon or a variety of succulent seafood. Chi Mon-ee's and Amazen Blazen' feature grab n' go food that satisfies. Mijem buffet features a variety of delicious offerings including seafood, Asian, Italian and an array of desserts. Enjoy great comfort any time of day at Cafe 24/7. Our newest restaurant Smoke n' Fire features interesting barbeque eats, great for any pallet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity so you can book your Firekeepers Casino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing