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“Hibachi and Sushi”
Review of Hirosaki Prime - CLOSED

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Hirosaki Prime
Price range: $30 - $30
Cuisines: Japanese
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Cross street: Sunderland Dr.
Reviewed March 14, 2013

I bought a groupon so we decided to try it out. It was the weekend of valentine so I called to make a reservation for 8pm. We arrived a few minutes before 8 and got sitted an hour later. Ones we were seated it took another half an hour before the chef came to out table. There were 6 hibachi tables with only 2 chefs plus a long line of people waiting. It was a bit disorganized if you ask me. Besides that, the food was awesome. The chef later apologized and expalined that because of valentine's and the groupon sale they were more busy that expected.
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Thank ChessBostonMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (15)
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6 - 10 of 15 reviews

Reviewed March 9, 2013

Our reservation was for a Saturday evening. After ordering our meal and a drink we sat for an hour at a 10-person grill table before the chef arrived. Three other people were seated at our table after we arrived. There seemed to be quite a delay -- maybe the restaurant was hoping for more diners at our table? We ordered another drink; in total, we waited 60 minutes before the grilling began. The food was pricey but fairly ordinary: steak & chicken combo was good; pretty pedestrian sides: chopped onions, zucchini, mushrooms; rice. Noise level high = conversation difficult. Will not return.

Thank travelfrankly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

We went on a saturday night because we had purchased a groupon. We were seated right away. I am not exaggerating, we waited 30 minutes until someone came over to our table to take our drink order. after 25 minutes and two trips to the hostess we finally received our drinks. Which we RETURNED because they tasted so terrible we could not even drink them! The place was packed and we witnessed about 10-15 people walk up and leave. The people at the habachi table next to us thought it was some kind of hidden camera show. The place was a JOKE. After 1.5 hours of waiting since we were first seated and numerous trips up to the front of the house the habachi man finally came to our table. We hd a table of 10, the habachi guy only took enough vegetables for about 5 people. Instead of going back and getting more he disbursed them amoungst the 10 of us. Lets just say everyone got about 5 pieces of veggies. We also ordered which rice and never got it! The place was horrible, Unfortunately I bought 2 groupons for this place, even with another groupon I would never return, Just going to wait until the groupon expires so I can get a groupon Credit. We will definitely NOT be returning. Our overall time spent their for dinner was almost 3 hours! We waited 3 hours for terrible drinks and hardly any food. O yea, and did i mention it was about 5 degress in the place! We all had our jackets and hats on! There was freezing cold air blasting from the vents! AVOID AVOID AVOID!

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1  Thank linz h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

We were sat right away but waited for over 15 minutes without any service. At that point we decided to sit at the bar instead, hoping for quicker service. We waited at the bar for about 10 minutes before the bartender took our drink order. We would have just left after all that waiting but we had already purchased a living social voucher for this restaurant.
We then placed our drink & food order at the same time to try to save time since we had other plans that night after dinner. The drinks were nothing special but the sushi was excellent.
The bartender gave us our check but never came back to offer us change. She was busy chatting with the only other customers there, telling them her whole life story starting with where she was born. We ended up leaving her a larger tip then we wanted to just so we could finally leave.
We loved the sushi but will not return due to the lack of table & bar service.

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1  Thank TJZ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012 via mobile

We went here with friends for dinner and were disappointed. The bar tenders and the bar were the best part about this place and did a great job despite all the problems with our dinner. We got a hibachi table and to begin with the lights were out. They offered to move us but we declined. The waitress was slow and managed to miss and forget drink orders all night long. She also forgot to bring out orders of rice until after we requested them well after the food was cooked. The chef was not very entertaining and it felt like he was just running through a boring routine with very little effort put into it and it actually became boring until he splashed me in the face with hot oil from a poorly executed trick on the grill! The food was a disappointment as I watched my nice swordfish fillet cut up into tiny overlooked pieces and served with no seasoning at all. This was the same for all the other meals, they were all bland, overlooked and ruined by the chef. We declined dessert even though we were all still hungry as it was the standard assortment of previously frozen commercially available desserts that are never really any good. To top off our experience we found out the next day that the waitress had changed the amount of her tip and added $8 to the tip and even went as far as forging the initials to make it look legitiment. We left a standard 15% tip I would like to add so it was not like we under tipped in the fist place. I wonder how many other times she has done this! We contacted the restaurant and the money was refunded but we will still never return.

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1  Thank chrismul139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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