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“Nice Location, Clean Hotel” 4 of 5 bubbles
Review of Hilton Boston / Woburn

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Hilton Boston / Woburn
Ranked #3 of 11 Hotels in Woburn
Hartford, Connecticut
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice Location, Clean Hotel”
4 of 5 bubbles Reviewed December 20, 2013

I have had the opportunity to stay at this hotel twice in the last month. Alway clean and comfortable, what you would expect from Hilton. The location is close to Route 128 and easy access to Boston via the T or driving. I lke the ease by which I can have dinner at the hotel and take the elevator to the room. Some rooms have balconies that overlook the bar, lobby and pool area. Don't choose those if you want to go to bed before midnight as the sound resinates.

Room Tip: Rooms that face the street are actually quieter than the interior rooms.
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lance2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at Hilton Boston / Woburn, responded to this review, December 30, 2013
All of us here at the Hilton BostonWoburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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896 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
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English first
Hartford, United States
1 review
5 of 5 bubbles Reviewed December 8, 2013

Central to shopping and two major highways so good for a suburban visit. Excellent fitness center and pool, though it is a bit warm for my taste. Great bar when it's open. The architecture of this site is unusual and very interesting. Bathrooms could be upgraded.

  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, December 9, 2013
All of us here at the Hilton BostonWoburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
131 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed December 4, 2013

I stayed here for a 2 night stay.

Good points: (1) staff was friendly; (2) rooms were clean and spacious; (3) exec lounge had some hot items for breakfast.

Negative point: many of the rooms overlook the common lobby area atrium. The problem is at night because the bar is also in the atrium. It makes the rooms that overlook the lobby area very, very loud until the bar closes. It was bad enough that I had to call the front desk on a Tuesday night.

Either the bar needs a ceiling (vs being open walled, open ceiling) else the bar moved to an area of the hotel where it doesn't cause noise issues in the rooms.

OR (even better idea), never ever put Diamond members into rooms that overlook the atrium and instead book them into rooms that face outside.

Dinner was so-so. Soup was good but pasta dish was not great --- Olive Garden is much better.

This hotel would be 4 stars excepting the noise issue from the bar. As is, I am being nice and giving it 3 stars.

Room Tip: get a room that does not overlook the atrium
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brian-IFlyAlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, December 9, 2013
All of us here at the Hilton BostonWoburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennesaw, Georgia
1 review
5 of 5 bubbles Reviewed December 3, 2013

Excellent service - great clean room. Friendly people - private area off the highway. Great room rate. I would recommend this hotel to anyone. I just love the pillows. Room was oversized - plenty of parking - inside garage was a free option.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, December 9, 2013
All of us here at the Hilton BostonWoburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apollo Beach, Florida
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 20, 2013

the rooms were spacious and clean. The hotel staff were very friendly and helpful with transportation to the train station. Restaurant was very expensive . Major disappointment was no complimentary internet access in the rooms. They did have laptops in the "library" but in this day and age you would think they would have internet in the individual rooms.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank denise4946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Framingham, Massachusetts
2 reviews
5 of 5 bubbles Reviewed November 20, 2013

My family stayed at this property and from the time we arrived, we were greeted by a very friendly staff and made our whole stay a fun filled experience. The hotel looks beautiful and rooms are well kept. We had a great time at the pool and breakfast was indeed a delight. We use public transportation to get to Fenway park and it was a nice drive to Alewife station. Truly a wonderful experience!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mara0429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks County, PA
Level Contributor
257 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 bubbles Reviewed November 19, 2013

We stayed at this hotel for one night and found the room very clean and comfortable, as is typical for a Hilton Hotel. However, we were very disappointed that the hotel had no entertainment on their television - namely no movies that you could rent for a fee, and no on- demand television access. We were absolutely amazed, as we could not remember a hotel we have stayed in that did not have some movie access, and we travel extensively. In fact we often stay at Hilton Hotels and we believe this is the first Hilton we have ever stayed at that did not offer entertainment beyond the typical channels. The only channel offered here was HBO, but no movie access. Not a big deal, but significantly absent from what is considered a higher tier hotel chain. In addition, the breakfast was not particularly outstanding, offering a very tired and tasteless buffet. Having said that, the room was nicely decorated and the beds comfortable, and free parking is available.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Arch68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Boston / Woburn

Property: Hilton Boston / Woburn
Address: 2 Forbes Rd., Woburn, MA 01801
Phone Number:
Location: United States > Massachusetts > Woburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Woburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston / Woburn 3.5*
Number of rooms: 344
Official Description (provided by the hotel):
Unwind at the Hilton Boston/Woburn, a hotel in Woburn, MA just minutes from Boston in Cummings Park Business Center and 20 minutes from Logan International Airport. Relax in a guest room or upgrade to a suite with a separate living area and conference table. Reserve an Executive Room for exclusive access to the Executive Lounge with complimentary breakfast from Monday through Friday and complimentary evening snacks from Monday through Thursday. Our hotel offers complimentary transportation within a five-mile radius. Visit Boston attractions, ride the nearby Commuter Rail and discover the excitement of downtown Boston, or dine out at local Woburn restaurants. ... more   less 
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Also Known As:
Hilton Boston / Woburn Hotel Woburn
Hilton Hotel Woburn
Hilton Woburn
Woburn Hilton

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