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“Nice Hilton, but bar noise is a BIG issue” 4 of 5 bubbles
Review of Hilton Boston / Woburn

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Hilton Boston / Woburn
Ranked #3 of 11 Hotels in Woburn
Level Contributor
178 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Nice Hilton, but bar noise is a BIG issue”
4 of 5 bubbles Reviewed September 26, 2013

The prior review noting the bar noise was written after I made my reservation, and I didn't see it. On a business trip, noise is also a big issue for me. I appreciate that Michael from the hotel responded, but if you're reading this, consider yourself warned, the bar noise in the atrium is just as bad as the previous reviewer noted.

During my stay, at about 10:15, I could hear a lot of hooting and hollering coming through the sliding door. The pool is out there, so I thought it would settle down after 10, as most hotel pools close at 10. At 10:30 I looked out and there was no one in the pool. However, the bar must be some kind of night spot in this area of Woburn, and that's the source of noise. It's so bad, you can hear conversations, plus yelling,etc. Heaven help you if there was a game on the TV.

The good part is this is a very nice hotel, probably in the top 25% of Hiltons. Room was clean, nice big screen TV, the hot breakfasts on the Honors floor is above average.

However, the noise thing is no joke. You have been warned. Do not stay on the inner atrium.

Room Tip: Do not stay on the inner atrium unless you go to sleep after midnight.
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rzrnaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Guest Relations Manager at Hilton Boston / Woburn, responded to this review, October 14, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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863 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
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Rimrock, Arizona
Level Contributor
4 reviews
4 hotel reviews
1 of 5 bubbles Reviewed September 22, 2013

If you stay at this hotel, make sure your room is on the outside and not over looking the atrium. The noise from the bar is out of control. There is no way most people could sleep through it. I was there for business and the bar does not close until 11:30pm. Needless to say, I was exhausted.

  • Stayed September 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, September 24, 2013
I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your comfort is very important to us and we appreciate your feedback about the noise from our bar area. Your comments will help us to improve our guest experience and we will use them as part of our ongoing service training. We hope you will consider staying with us again the next time you visit the area so we may better demonstrate our commitment to your satisfaction.
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Travelers are raving about these Woburn hotels

Cornwall, NY
2 reviews
5 of 5 bubbles Reviewed September 18, 2013

My husband and I enjoyed our overnight stay at this Hilton property on our visit to Salem. Short drive into Salem, friendly staff...beautiful, clean & quiet accomodations :) Plus dinner recommendations at Tre Monte in Exeter..spot on!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, October 14, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
3 of 5 bubbles Reviewed September 18, 2013

This hotel is located in an odd location, behind a string of gas stations and pizza joints. It is a hub of weddings and events. Clean facility and great if you are visiting in the area. Otherwise, can be noisy and hard to find.

  • Stayed September 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 996staffords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, October 14, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
unionville, United States
1 review
5 of 5 bubbles Reviewed September 16, 2013

This was an excellent place to stay for leisure or business I would recommend this for not only convenience but also for easy access to highways and to Boston itself! thanks for an enjoyable stay!! Definitely up to par with some of the best Hiltons around the world that I have been lucky enough to visit!

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, September 17, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
2,714 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 815 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

I stayed in the Woburn Hilton for two nights while on a speaking tour, and was quite pleased with the facility, especially for the very reasonable price. The room was sizeable and very comfortable, with a clean and well-appointed bathroom.

The common areas of this hotel were also very nice. The bartender (James) was very friendly, and we developed a rapport amongst the clientele down there at night. (Thank God they were almost all Red Sox fans!)

I also found this hotel to be staffed with friendly, knowledgeable employees who were more than willing to take care of everything I needed. Even the shuttle volunteered to take me to the grocery store, which was not on his route. Very accommodating!

BTW, breakfast is pretty good at this hotel, but it is NOT free. You order from the meny if you haven't purchased the voucher, and expect to spend about $20 on the ala carte menu.

I give this hotel the highest rating, for having a great, clean hotel at a reasonable price.

PS - helpful hint: if you "bundle" a few nights together, their Reservations Department sometimes gives you the lower price for the entire stay!

Room Tip: Don't worry about getting a room on the inside of the court. All the rooms are quiet, and late-n...
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, September 14, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Burlington
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

This is a very nice hotel. We were greeted promptly and courteously. The pool area is beautiful. The only thing you should know is if your room overlooks the pool and bar area it will be noisy until around midnight. With that in mind you could request a room elsewhere.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, September 14, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Boston / Woburn

Property: Hilton Boston / Woburn
Address: 2 Forbes Rd, Woburn, MA 01801-2103
Phone Number:
Location: United States > Massachusetts > Woburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Woburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston / Woburn 3.5*
Number of rooms: 344
Official Description (provided by the hotel):
Unwind at the Hilton Boston/Woburn, a hotel in Woburn, MA just minutes from Boston in Cummings Park Business Center and 20 minutes from Logan International Airport. Relax in a guest room or upgrade to a suite with a separate living area and conference table. Reserve an Executive Room for exclusive access to the Executive Lounge with complimentary breakfast from Monday through Friday and complimentary evening snacks from Monday through Thursday. Our hotel offers complimentary transportation within a five-mile radius. Visit Boston attractions, ride the nearby Commuter Rail and discover the excitement of downtown Boston, or dine out at local Woburn restaurants. ... more   less 
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Also Known As:
Hilton Boston / Woburn Hotel Woburn
Hilton Hotel Woburn
Hilton Woburn
Woburn Hilton

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