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“Great alternative...” 5 of 5 bubbles
Review of Hilton Boston / Woburn

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Hilton Boston / Woburn
Ranked #3 of 11 Hotels in Woburn
Boston, Massachusetts
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great alternative...”
5 of 5 bubbles Reviewed August 30, 2013

Living in Boston is wonderful, but limited, space wise, when it comes to owning a pool or exercise space. I find that a resonable alternative is staying at a Hilton Hotel nearby. The Hilton Woburn is... close, clean, convenient and comfortable, what more could one ask for ?! The staff is courteous and most accommodating. "I love 3 day weekends"

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank DAHOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, August 31, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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896 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
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English first
São Paulo, Brazil
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

Great hotel, very clean and infra is ok. Breakfast needs to be improved, has not too many options. In room dinning is good and fast. Wi-Fi Internet is only free at the lobby, could be also in the rooms. Parking is good and courtesy. Location is a problem, stays in the "middle of nowhere", if you don't have a car, you are in serious trouble, but is relatively close to Interstate highways, which is good.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Marcos D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, August 29, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hewlett, New York
Level Contributor
9 reviews
8 hotel reviews
5 of 5 bubbles Reviewed August 25, 2013 via mobile

Got a good price so we thought we would try it. Check in was fast and easy, as a Hilton Honor member they put us on HH floor. Don't know what that ment to me, but whatever. There were holes in the heavy drapes to block the sun but otherwise it was a nice room. The hotel was about 1/4 mile from I93 exit, parking seemed plentiful. If we got a good price we would stay there again

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, August 29, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainville, United States
1 review
5 of 5 bubbles Reviewed August 25, 2013

Upon arrival I was greated from staff with smiles. A warm welcome. Having just arrived from traveling by vehicle, I needed to utilize the restroom, The person checking me in was extremely understanding and directed the way. Returning to front desk feeling relieved. I continued my check in, which was less than 5 minutes. I was given the option of parking in the outer lot, or in the underground garage. I opted to park outdoors, knowing that I would be leaving in an hour to visit the city, which was about 15 minute drive. The room was clean and the beds looked comfortable, I knew I was going to get a good nights rest. Bathroom was large, which I liked. My family and I had to use the inddor pool right away to get that out of our system. Then we came back to the room, freshened up, and ventured out to the city for some night time experience. Returned a few hours later, and enjoyed the sleep. I prefer the room colder, so for me the experience was not cold enough. In the morning I went to my business plans, while my family waited for me at the hotel, they ordered room service and enjoyed. Our stay was only for one night, but we already had plans in our head to return to the Hilton, our next time coming to Boston. Staff was great to us. Thanks again.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, August 29, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Remsen, United States
1 review
4 of 5 bubbles Reviewed August 25, 2013

We stayed at the hilton in woburn for a total of four days. The staff checked us in with our reservation with ease. Our room was on the 3rd floor; we choose a room with a king sized bed. The room was large and welcoming (despite the ugly wall paper on the focus wall of the room); the bed was very comfortable, though the pillows where a tad on the flat side. The food is expensive at the 2 forges restaurant but it is great food and the decor is beautiful. We drink at the Opal bar every night, the bar tenders are VERY friendly and have wonderful stories and ideas on places to go around the area. The pool only goes to 5ft deep but has great little seating nooks (only 4 i believe) to put your things the water looked like it needed to be drained and refilled though. The hotels main area was chilly at night time so if you plan on drinking at the bar bring a light jacket our wear something on your arms. Despite loud children at the pool and in their rooms (other guest issues) the hotel itself was fantastic. My husband and I had a great time and plan on going back next year (just during the week in hopes of avoiding loud guests).

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Victoria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, August 29, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
2 of 5 bubbles Reviewed August 22, 2013

Room wasn't cleaned properly, bathroom didn't work. Bathtub and toilet completely clogged when we arrived. Water went all the way up to our ankles when we took a shower and the toilet had to be flushed at least three times! Foot marks on 4 out of 6 pillow cases. Asked to change rooms and we couldn't because the hotel was completely booked. No real solution was given to us, and not even a discount was offered to us for ALL the inconvenience we had during our stay.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Luis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgewaterHGI, Public Relations Manager at Hilton Boston / Woburn, responded to this review, August 23, 2013
We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you encountered. We appreciate you bringing this to our attention and know our guests deserve better. We will make every effort to ensure our rooms meet the highest housekeeping standards moving forward and hope you will give us a second chance if you visit our area in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Woburn hotels

Jacksonville, Florida
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed August 22, 2013

I stayed one night. A very nicely appointed hotel with a nice staff. Good location, close to Interstates 93 and 95. Then I tried to order breakfast. Got hassled about not using the Buffett (not Jimmy). Was told my meal would take a long time if they cooked it on my order. The chef never showed up to cook omelets at the buffet and the rest of the food was either forgettable or just wretched. I was honest when they asked how it was and they comped the meal,such as it was.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Boston / Woburn

Property: Hilton Boston / Woburn
Address: 2 Forbes Rd., Woburn, MA 01801
Phone Number:
Location: United States > Massachusetts > Woburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Woburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston / Woburn 3.5*
Number of rooms: 344
Official Description (provided by the hotel):
Unwind at the Hilton Boston/Woburn, a hotel in Woburn, MA just minutes from Boston in Cummings Park Business Center and 20 minutes from Logan International Airport. Relax in a guest room or upgrade to a suite with a separate living area and conference table. Reserve an Executive Room for exclusive access to the Executive Lounge with complimentary breakfast from Monday through Friday and complimentary evening snacks from Monday through Thursday. Our hotel offers complimentary transportation within a five-mile radius. Visit Boston attractions, ride the nearby Commuter Rail and discover the excitement of downtown Boston, or dine out at local Woburn restaurants. ... more   less 
Reservation Options:
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Also Known As:
Hilton Boston / Woburn Hotel Woburn
Hilton Hotel Woburn
Hilton Woburn
Woburn Hilton

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