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“Best Western Plus New Englander was decent”

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Best Western Plus New Englander
Ranked #8 of 11 Hotels in Woburn
Reviewed April 2, 2013

  • Stayed: March 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank 321MarkH321
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Adina P, General Manager at Best Western Plus New Englander, responded to this reviewResponded April 4, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (563)
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392 - 398 of 563 reviews

Reviewed March 16, 2013

I've stayed at this location several times. We had a room on a higher floor this time, and I didn't enjoy it as much. THe shower leaked all over the bathroom floor and there was some mold around the ceiling in the shower. The beds however are very comfortable. The pool is great as well! This is the first time we tried the hot breakfast included with the room and it was great - Bacon, Sausage, Eggs, Bagels, Muffins and Cereal.

  • Stayed: March 2013, traveled with family
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Thank jpellon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Melissa R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Adina P, General Manager at Best Western Plus New Englander, responded to this reviewResponded March 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 31, 2013

Good for the place and the price.
For improvment:
- The rooms for 4 peoples: the beds are REALLY small for for 4 adults;
- The bathroom air extactor was broken;
However, the good points:
-The Breakfast was really good;
-Near from the Highway and Boston;
-Good stay for the price;
-The pool is really warm and good!

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank SYLVAIN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina P, General Manager at Best Western Plus New Englander, responded to this reviewResponded February 1, 2013

Dear Mr. Sylvain B.,

Thank you for submitting your survey. Your feed-back is greatly appreciated.
We will work on how to improve and hopefully next time your are in the area you will remember us and give us another opportunity to provide excellent service for you and your family / friends.

Feel free to contact me directly should you have any questions or concerns and I will be more than happy to assist you.

Sincerely,
Adina

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Reviewed January 14, 2013

We recently stayed here while visiting Boston for one night. The hotel is about 9 miles outside the city and very accessible via I93.

Front desk staff were extremely helpful, great breakfast in the morning and very nice indoor pool, although we did not use it.

I would definitely stay here again when visiting the area.

  • Stayed: January 2013, traveled with family
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Thank Scrapbooker_in_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

The Hotel is getting Old & Tired but is extremeley good value compared to the $$$$ you pay downtown. We were given directions to the nearest station , left the car parked and caught the train to the city all for a very reasonable price , so it's still a good location. The rooms were clean and comfortable and gave a good nights rest. There were several choices to eat all within walking distance, Bickfords and Polcari's Italian being two of the better choices. Had a good breakfast both days and with the renovations going on may ne a good place to re-visit !

  • Stayed: November 2012, traveled as a couple
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Thank Skeney57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina P, General Manager at Best Western Plus New Englander, responded to this reviewResponded January 14, 2013

Dear Valued Guest,

Thank you for sharing your experience regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Check out our new up-coming Waxy O'Connor's restaurant!

If I can be of assistance in the future, please don't hesitate to contact me directly.

Report response as inappropriate
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Reviewed November 24, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank JOSEPH B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Plus New Englander

Address: 1 Rainin Rd, Woburn, MA 01801-4627 (Formerly Four Points by Sheraton Woburn)
Phone Number:
Location: United States > Massachusetts > Woburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Woburn
Price Range: $114 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus New Englander 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Discover the Best Western Plus New Englander in Woburn, Massachusetts, a AAA Three-Diamond award-winning hotel, which offers guests friendly customer service to make any stay a memorable one. This full-service Woburn hotel offers well-appointed guest rooms each featuring cable satellite television with HBO® and high-speed Internet access. Hotel guests are welcome to enjoy a complimentary full breakfast and complimentary newspaper each morning. Other hotel amenities include an indoor heated swimming pool, fitness center, business center offering complimentary email access, and free parking. The Best Western Plus New Englander also offers state of the art meeting facilities to host your next event. ... more   less 
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Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western

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