Just stayed at the Red Roof in Woburn over the weekend (checked out this AM). Chose to stay here due to the hotel being the ONLY one in the area that had both good reviews and was affordable for the 4 night holiday weekend (final price was under $500). The location is excellent as well. Its right next to the Interstate 95 (Rte. 128)/Interstate 93 intersection, and a 1 minute drive down the road from Logan Express/Commuter Rail into Boston. Can't get much more convenient than that.
The hotel itself was nice for its level. Its evident that it has been renovated recently, but its surprising to know it has been over a year since, as the hotel has been kept in great condition. In other words, you'd think it has been a few months since the renovation.
Check-in and check-out were both quick and painless. No problems at all.
The rooms were decent. The bed was a little lower to the floor than some would like, but it was comfortable enough. Our room had a mini-fridge and a microwave, so those were unexpected perks. The TV offered basic channels (Discovery, Weather, local stations, CNN, etc), plus HBO. I must say that the room was extremely clean, as was the entire hotel! No complaints about that, at all.
The room has the web-tv that a lot of hotels have these days, but they do charge per day for use. They also charge for wireless, but we decided not to get it and just went to the Panera across the street when we needed internet access. There was an adequate desk area in the room though, so its obvious the hotel caters to more of a business traveler.
The hotel also offers a few perks here and there: free weekday newspaper (USA Today), free coffee/coffe drinks/juice available 24/7 in the lobby, plenty of free parking, and free 'breakfast bags' (honestly not sure what these are, as we never got one). The hotel also offers free fresh-baked cookies, but their availability was spotty (we only saw them once during our stay). We didn't use the pool at all, but did take a look. Its a typical hotel pool with enough chlorine in it to promptly kill a small animal. The area around the pool seemed to be well kept with numerous chairs available.
There's no eatery (or even a snack machine to be seen) in the hotel, but there's an On The Boarder (Tex-Mex fare, also good for a late-night drink as the bar always has a good crowd) and Bertucci's (italian/pizza) right next store (share a parking lot with the hotel). The aformentioned Panera is in a small mall across the street, along with an Uno's Grill and a McDonald's. A quick walk/drive down the steet will bring you to a Joe's American Pub, 99 Restaurant, and a T.G.I. Friday's is further up the road. There's also a few sub shops and a Starbucks within driving distance as well. So, needless to say, options are plentiful.
Now, for the bad. There aren't many items, but some are kind of important:
- Friendliness of service was spotty. Sometimes we were greeted with a smile (all we really ask for) and other times we were barely acknowledged.
- Only 2 bath towels, 2 hand towels, and once facecloth in the room. A call down to the front desk one evening for extra towels was met with the answer, "We don't have any clean towels available right now." I'd say this is probably the #1 request hotel guests have, so to not be able to fulfill it is quite surprising.
- There's no hairdryer in the bathroom. They do have a limited number down at the desk, but if you call and ask, they will tell you to go down and get it.
- Our microwave stopped working at one point. In their defense, this was remedied promptly.
- Pillows on the bed were alright, but they have nothing firm, only soft pillows.
- Keys are a fob-like, key shaped device instead of the more modern keycards. Nothing wrong with that, but they get to be a pain to carry around.
- The location, while convenient, isn't very scenic. Large windows just reveal more buildings, parking lots, or trees.
- I almost slipped on a newly mopped, yet unmarked, floor in the lobby. Another guest had the same experience. The woman mopping the floor saw both of us almost take a spill, yet did nothing to mark off the area.
I went back-and-forth between neutral and above average for this hotel. I decided on above average, mainly because there was nothing wrong with the hotel. There were just a few things that could have been better. But for the value and cleanliness (two of my most important differentiators), I think this hotel is a great choice.
- Official Description (provided by the hotel):
- We are a newly renovated Red Roof PLUS+ just 12 miles north of Downtown Boston. Conveniently located just 1 mile from public transportation to Downtown Boston and less than 1 mile from I-93 and I-95 to make an easy commute. We offer interior corridors, Indoor year-round heated swimming pool, meeting space, and 159 Guest rooms including Deluxe Rooms. Our staff is committed to making sure your stay with us is excellent.Check in age is 21 years or older. ... more less
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- Also Known As:
- Red Roof Inn Boston - Woburn Hotel Woburn
- Red Roof Inn Woburn
- Woburn Red Roof Inn