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“Great place/Great rate”

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Hampton Inn Fall River/Westport
Ranked #1 of 2 Hotels in Westport
Certificate of Excellence
Easton, United States
Level Contributor
4 reviews
“Great place/Great rate”
Reviewed April 3, 2014

This hotel was chosen by my nephew and his new wife to accommodate the guests of their upcoming nuptials. The hotel staff was friendly and welcoming. The rooms were clean, and the beds were comfortable with plenty of pillows!!! The complimentary breakfast hit the spot. Coffee and tea available 24/7. Convenient location., Great staff/clean rooms. Not fancy but efficient!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Virginia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIW02790, Director of Sales at Hampton Inn Fall River/Westport, responded to this review, April 8, 2014
Dear Virginia S from Easton,

Thank you for your trip advisor review. We very much appreciate the time you took to write a review about your recent stay. We take pride in our hotel and are pleased you found our staff friendly and welcoming. Our breakfast has a lot of variety with 2 hot items that change daily, Belgian waffle station, hot and cold cereal, freshly sliced fruit, yogurt, muffins, danish, breakfast breads, regular bread, bagels with the a variety of cream cheese, variety of juice, milk, coffee, tea and hot chocolate.

Please come back to visit us, if your travels take you in to our area.

Best regards,

Jodi Boland
Director of Sales
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709 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Scituate, United States
1 review
Reviewed April 2, 2014

Very much recommend this location. The only reason I selected the property was the area. Very courteous staff. Helpful and knowledgeable about the area. We had a blizzard that evening and most people lingered longer in the morning. The person managing the breakfast area and the front desk personnel were very friendly.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIW02790, Director of Sales at Hampton Inn Fall River/Westport, responded to this review, April 8, 2014
Dear Andrew from Scituate,

Thank you for writing your most recent trip advisor review and 4 dots! We are glad that you selecting us for our location. It is a great location if you are visiting Newport, Providence, Fall River or New Bedford. We are very pleased you found our staff very courteous, helpful and knowledgable. We do take hospitality seriously. Our front desk and breakfast hostess will be pleased to know they received compliments as well.

Thank you, we hope you return in the future.

Best regards,

Jodi Boland
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United States
1 review
Reviewed April 1, 2014

We were there for a wedding in the area. The whole family enjoyed our stay at the Hampton Inn. Breakfast was very nice with a good place for us all to gather. They also provided a van to the wedding venue and back.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIW02790, Director of Sales at Hampton Inn Fall River/Westport, responded to this review, April 8, 2014
Dear Nancy W from Worcester,

Thank you so much for your 5 dot rating on Trip Advisor. We appreciate the time you took to write your review. We are very glad you enjoyed time with your family during the wedding weekend. Glad to know that our breakfast area worked well to reconnect and spend time together. We will pass the good comments on to our breakfast hostess. Our van driver will also be pleased that you enjoyed our shuttle to and from the reception. This is a special service we schedule with 10 rooms or more booked with a group block.

We hope we have the pleasure of hosting you again in the future.

Best regards,


Jodi Boland
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 31, 2014

Clean, safe hotel, next door to a very good restaurant but need transport to go to nearby cities. Staff is welcoming and very helpful, rooms are comfortable, clean and inviting. Pool, hot tub, exercise room all offer additional activity for each member of the family.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank doriss117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIW02790, Director of Sales at Hampton Inn Fall River/Westport, responded to this review, April 2, 2014
Dear Doris S 117 -

Thank you very much for your 5 dot rating and taking time to write a review. We appreciate your comments of clean, safe and next door to a good restaurant (that must have been Galley Grill). We are about 1/4 mile from another restaurant, but it is a walk along a busy road. We will share the information with our staff about their welcome and helpful demeanor. We are very pleased your room and bed were comfortable and clean. Our indoor pool, whirlpool and fitness center are a nice additional item to enjoy!

Please return soon. I am happy to assist in anyway.

Best regards,

Jodi Boland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New England
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 31, 2014

Clean, quiet, efficient -- everything was just right, for a very good rate. The bed was comfortable, the room fresh, the bathroom sparkly clean, lots of towels, and I even liked the complimentary breakfast. I didn't expect luxury but this place was nicer than I expected.

  • Stayed March 2014, traveled solo
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank juliezuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIW02790, Director of Sales at Hampton Inn Fall River/Westport, responded to this review, April 2, 2014
Dear Julie Zuck,

We very much appreciate the time you took to write a trip advisor review. Thank you for your kind words and 5 dot rating. We were glad that you experienced a quiet, clean, efficient, comfortable bed, fresh room, sparkling bathroom and very good rate!

We hope you will return soon.

Best regards,

Jodi Boland
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, Rhode Island
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 26, 2014

This is located at the edge of Fall River and beginning of Westport. It is situated literally right next to the highway but in Massachusetts road planning style, it's a bit more complicated to reach. It's central location is great if you don't want to be in Fall River, want to get to Westport beach (10 minute ride), Providence is 20 minutes, Cape is 30 minutes. Whites (a convention center) is walking distance next door).
Ok so there is a good amount of parking and this is a larger Hampton than most I've seen. The rooms are a tad smaller but are furnished nicely. The linens were all clean. I didn't see anything really different than most other Hamptons, so if you're looking for the same quality here is no exception.
The staff was nice and accommodating on check in. I had to leave earlier than breakfast serving times so I missed out on that.
I will stay here again.

  • Stayed September 2013, traveled on business
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Helpful?
Thank RhodyPhotographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIW02790, Director of Sales at Hampton Inn Fall River/Westport, responded to this review, March 27, 2014
Dear Rhody Photographer from Warwick Rhode Island,

We very much appreciate your 4 dot rating! Yes, we are very convenient to a variety of areas, thank you for pointing that out. We appreciate you sharing that we have the same quality as other Hampton Inn's. Our Hilton Brand is very strick about the quality. We will be sure to share with staff that they were nice and accommodating. In future, please ask for a breakfast to go bag if you are leaving early!

Hope we see you again in the future.

Best regards,

Jodi Boland
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falmouth, Massachusetts
1 review
Reviewed March 24, 2014

I don't normally do these things, but seeing as my sister's wedding weekend was destroyed by this poor excuse for an establishment, I would just like to put it out there. First I would like to say that this hotel was by far the worst hotel I have ever stayed at. My sister rented approximately 19 rooms for her Wedding guests months ago. We ran into nothing but issues the entire weekend that we stayed here. Not to mention the staff were not helpful at all and were completely unapologetic for all of the issues that occurred! Including telling my sister on her WEDDING DAY that they weren't going to provide the shuttle for her wedding guests to get back & forth. (that she had a written contract that was to be provided) Then proceeded to tell her "oh well, I don't know what to tell you" as if it was her fault. Multiple guests were given attitudes upon check-in and some, the hotel apparently "lost" their reservations and made them pay another rate as opposed to the wedding rate in which was booked with. Again, without any apology and acted like it was the "guests" fault. This place has the absolute poorest excuse for customer service and they ought to be ashamed of themselves. I seriously hope no one stays here or you will surely be disappointed!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nat117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIW02790, Director of Sales at Hampton Inn Fall River/Westport, responded to this review, March 25, 2014
Dear Natalie from Falmouth Massachusetts,

We regret that you left our hotel after a weekend of wedding related gatherings feeling the way you do about your experience. As indicated by many other trip advisor comments we do care and work hard at "satisfying every guest, every time."

Sincerely,

Jodi Boland
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Fall River/Westport

Property: Hampton Inn Fall River/Westport
Address: 53 Old Bedford Rd, Westport, MA 02790-3504
Phone Number:
Location: United States > Massachusetts > Westport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Westport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fall River/Westport 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Hampton Inn Fall River/Westport Hotel Westport
Hampton Inn Westport
Westport Hampton Inn

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