I went to Ten Cousins with my husband last Sunday afternoon (8/25/13). I ordered a meatball brickini. We sat at a table in front of the bar/kitchen area. There were not many people in the restaurant at the time. I happened to observe the cook taking my bread from the oven, holding it with his "not-so-clean" t-shirt, and slicing it. Not sure if that's a common policy of theirs - quite disgusting! I couldn't eat the bread portion of the brickini, not only because of what I had just seen, but because it was also burnt on the top.
I also watched another cook stick his bare hand into a large jar of peppers (not once, but 3 times!) as he filled a metal container at the prep station.
Both of these cooks should have been wearing gloves!!! They were lucky that we were sitting there and not the Board of Health.
Shame on me for not sending my food back and leaving, but I didn't want to create a scene. After we left the restaurant, I couldn't stop thinking about what had just happened, and I was absolutely furious! The next day I wrote a comment on the Ten Cousins website - that was Monday, and it has been 5 days and not even a response. I wanted to give them a chance to at least say that this was unaceptable and they would correct this situation. I guess they just don't care. After reading many comments on Yelp, I realize that other folks think the same way as I do - they need adults to supervise the kids that are chatting at the bar and kitchen area. We had eaten at Ten Cousins at least 3 or 4 times this summer - we have no plans to return.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.