A friend and I dined at Bamboo for the first time a little over a week ago. We went there to participate in a fundraiser. We enjoyed that first experience, esp. the excellent service. However, I was extremely disappointed when I returned this past Saturday to order takeout. I chose to go back on Saturday at noon because they were having a Lion Dance to celebrate Chinese New Year. The show itself was fantastic, glorious really. I had never seen or heard anything like it.
However, when I went to order off the luncheon specials menu, it stated that the specials came with choice of hot and sour soup or miso soup. I was told that soup was no longer a choice and I had to pick between spring rolls or chicken wings. I ended up ordering soup as an add-on. When I looked at my receipt, I saw that I had been charged $1.00 more for teach of he two takeout specials I had ordered. When I pointed this out, the indifferent order taker pretty much shrugged her shoulders and said she would "tell them" about it. My expectation was that I would be charged the prices printed on the menu, esp. after I pointed it out.
When I got home and served the 2 meals, my friend liked her Sweet & Sour Chicken. I, on the other hand, had ordered Gen. Gao's Chicken, which was the worst I had ever had, and I have eaten at many Chinese restaurants from coast to coast. It was all batter and little chicken, and the batter was hard and stale. I had to throw it out. (The price of this special was nearly $10.) I really wanted to like this restaurant, but I will not be returning.
I'd like to know if it's legal to charge a higher price than what the menu states. I know grocery stores are not allowed to do this, if the item rings up at the cash register as more than what it is marked.
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