I had the hotel booked for me as I was visiting on business. We found the rooms were clean, bathroom was large and bed was comfortable: although with decour a little too old fashioned for our liking. Also, have to agree with a previous post that we found that when we came into the room it had a musty and damp odour: I wonder if some of the rooms (this was a ground floor room) suffer from not getting an airing.
The buffet breakfast was very impressive and plentiful - much more like what you get in a European hotel and a welcome change. The pool area did indeed look impressive but I didn't get a chance to use it.
The thing about this hotel that stood out for us was the friendliness and service of the staff. The barman was excellent, the restaurant staff friendly and the receptionist incredibly helpful - going out of her way to help my wife while away some time during the day.
Overall, we were pleased with the stay. I've got to admit - I wouldn't have picked the hotel if I was booking - but having stayed, I would if I was in the area again.
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- Also Known As:
- Westford Regency Hotel Westford