Stayed 10/18-10/21 with my boyfriend while visiting family. Stayed in a one bedroom suite. The room was nice, tastefully decorated and clean. Housekeeping always did a great job with our room, never had to ask for extra towels and the room was always cleaned while we were out. Staff is also very friendly. However, there were still some issues. I think the alarm clock is the original alarm clock from when the hotel was built in the 90's. The remote for the tv in the living room turned the tv on and off in the bedroom. It even changed the channel too, so two people could not successfully watch two different tv's at the same time, or one person couldn't sleep and the other person watch tv in the living room at the same time. The mattress was horrendous. I think that was also the original mattress from when the hotel was built as well. Sagging, no support and so uncomfortable! If you are not careful, you and your partner will roll in to the middle! Barely got any sleep all weekend. Disappointed that manager's reception is only Monday, Tuesday and Wednesday at this hotel - any other Residence Inn I've stayed at, it's also on Thursdays. Breakfast wasn't bad, but the staff struggled to keep up - either food was cold or they ran out.
Was the stay bad? No. Would I run back to this hotel? No, I'd check out the prices of the competitors in the area (Westborough, Marlboro, etc) first before I'd book this one again.
- Official Description (provided by the hotel):
- The Residence Inn Boston Westborough combines comfort, style, and convenience to provide the ultimate in productivity and relaxation. Our Westborough hotel has perfected the extended stay experience with a convenient location, modern amenities and spacious Westborough hotel suites. As one of the top hotels in Westborough, MA, the Residence Inn Boston Westborough offers guest rooms that are 50% larger than traditional hotel rooms and feature luxury Marriott bedding, full kitchens, complimentary WiFi, large work desks and more. Our Westborough suites offer separate areas for sleeping, living, eating and working. Swim in our seasonal outdoor pool, unwind in our large guest suites, enjoy the company of follow guests at The Residence Inn Mix - our complimentary evening socials featuring local flavors, or hang out in the lobby after a game at Gillette Stadium. Just 8 miles from Worcester, 30 miles from Boston, and 45 miles from Providence, our Westborough hotel is ideal for business and leisure travel. ... more less
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- Also Known As:
- Residence Inn Boston Westborough Hotel Westborough
- Residence Inn Westborough
- Westborough Residence Inn