Required to stay at this property on business. Staff is friendly and seem to really care. Had problems with my phones - both of them. Reported it to the front desk the next morning (as I couldn't call them, you see) and it was promptly taken care of that day while I was out. Phones were working fine when I returned, and the desk called me once I got back into my room. GREAT Customer Service.
The room is nothing fancy, but adequate. The bed sheets pulled out, which is a pet peeve of mine, but the bed was comfortable enough to sleep well.
Restaurant had good fresh fish and chips, which is a must-order in this part of the country. Wait staff provided good service.
The hotel itself needs some updates. (And for heavens-sake, Christmas was months ago. You may want to take the Christmas decorations out of the glass vase on large table in the entrance/lobby area....)
I would not hesitate to stay here again.
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- Also Known As:
- Doubletree Hotel Boston Westborough
- Doubletree Westborough
- Westborough Doubletree