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“Doubletree Westborough”

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Doubletree Hotel Boston/Westborough
Ranked #2 of 9 Hotels in Westborough
Certificate of Excellence
Westborough, United States
1 review
“Doubletree Westborough”
Reviewed November 4, 2013

Only thing I did not like about the Doubletree was the TV channel offerings since it didn't include WGN or NBCSports channels. But very minor issue and everyone was very helpful and pleasant during my stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florencio_ferrao, General Manager at Doubletree Hotel Boston/Westborough, responded to this review, November 6, 2013
Dear Guest

Thank you very much for your positive feedback. I am glad you had a comfortable stay with us - Your comment on TV channel selection is noted for our review.

We look forward to many more visits from you

Yours in Service

Florencio Ferrao
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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729 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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English first
Las Cruces, United States
2 reviews
Reviewed October 30, 2013

Rooms were very nice but the restaurant and Staff were horrible.. The prices were high for the quality of food. and the staff was rude...Very disappointing for a quality hotel. Expected a lot more for a Massachusetts hotel, Especially in the Westborough are where there is so much competition...We stayed there after our son's wedding with several other guest from the wedding. Really did expect better then what we received...

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Myles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, United States
1 review
Reviewed October 29, 2013

This Hotel was GREAT!!. The staff was wonderful and pleasant. I was there for buisness and they made everything so convenient. The rooms were clean and all up to date. I had dinner at there bar and the food was very good and reasonably priced. I loved the little store they had where you could purchase a snack or something you may have forgotten. I also liked that when I returned from a long day and walked to the elevator the staff greet you with a smile and say hello. This hotel also had a lot of functions going on at the same time but, even though i was not there in a big group they were very attentive to all of their guests. I recommend this hotel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alysha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florencio_ferrao, General Manager at Doubletree Hotel Boston/Westborough, responded to this review, November 6, 2013
Dear Guest

It is very encouraging to hear such nice feedback and truly thank you for sharing your experience. We try very hard to deliver the level of service all of our guests expect and my staff and I are very happy to read your comments..

Thanks again and we look forward to many more visits from you

Yours in service
Florencio Ferrao
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level 5 Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 28, 2013

Just back from two nights at the Doubletree Westborough, MA. Lots of good things to say about this hotel so I will start at the top. This is one of the best managed hotels I have stayed in for a while. All the staff is very friendly, helpful and goes out of their way to make guests comfortable - everyone from the cleaning staff to the front desk.

This hotel is clean, quiet and comfortable. Building exterior itself is rather drab corporate, but inside appears to be modern and well well maintained. Room itself was nicely decorated but my only single (minor) disappointment was that the bathroom was surprisingly small and I am not a big person to begin with. Not sure if this is same for all bathrooms (check first) but something to consider if body size or mobility is a concern.

Other big pluses - greeted late at night with hot cookies at check in. The bar is relaxing and comfortable. One of the highlights were the delicious breakfasts. Yes, hard to believe usually something you get try to get through while on the road. I loved the fresh, order-made omelets and huge selection of other choices.

Nearby is a decent brew pub with nice selection of food and drinks for a change of pace if staying at the hotel for while otherwise not much around locally.

Definitely would return when back in the area. Nice job all around.

Room Tip: HIgh floor away from elevator
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suitcase_Sherpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, New York
Level 4 Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 28, 2013

We had a short stay, Friday night into Saturday morning. The place was hopping. There was a hockey team and some other group staying and all around the lobby and bar/restaurant. The front desk made a point of telling us that our room was away from all this which was nice.

We had a late meal in the restaurant that was pretty inexpensive and very good.

The room was nice but the 2 "queen sized beds" seemed a little smaller to me.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BILLG3505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2013

Arrived slightly late @ 10PM. Was greeted with 2 warm cookies and all paperwork in order. Concierge was friendly and accommodating; offered 4 comp breakfast buffet tix for apologies for Sport travel team noise and uproar. Room was clean, Bed was made impeccably, and requested extra pillows were neatly stacked on chair. Checkin was seamless, as was checkout. Buffet was top notch! Even knew how to serve lox with onions and capers! Being from LI I appreciated that! Although quite nice, the Hall carpeting is a bit outdated and needs an upgrade as well as the room carpet. .

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camden, Maine
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 15, 2013

I have been to a lot of Hilton hotels around the country, and this is one of the best. Great friendly and helpful staff, very clean rooms, great beds and sheets/pillows, clean and bright bathrooms with a night light. Everything you want and need in a hotel stay.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank salim m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Boston/Westborough

Property: Doubletree Hotel Boston/Westborough
Address: 5400 Computer Dr, Westborough, MA 01581-1767
Phone Number:
Location: United States > Massachusetts > Westborough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Westborough
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Boston/Westborough 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Doubletree Hotel Boston Westborough
Doubletree Westborough
Westborough Doubletree

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