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“Great Stay”

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Doubletree Hotel Boston/Westborough
Ranked #2 of 9 Hotels in Westborough
Certificate of Excellence
Reviewed August 4, 2012

We stayed at the Doubletree in July on a special weekend rate. Older property, but extremely clean. Great staff and hospitality. About 1/2 hour outside of Boston. We were very comfortable and would definitely stay again.

  • Stayed: July 2012, traveled with friends
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1  Thank Janis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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650 - 656 of 760 reviews

Reviewed July 26, 2012

The hotel has a decent bar that i have used for interviews and actual meetings because of the space and tables. The rooms are your average Doubletree Layout.. Some of the rooms are a littl long in the tooth and can be hit or miss. The hotel is an ideal location off of route 9.

  • Stayed: December 2011, traveled on business
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Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

These days, if you can't supply free Internet access as part of your standard package, you are pretty lame. It's expected. At the Doubletree Westborough, they actually charge you $10 for each device. So if you want to connect your laptop and then have some Facetime video with your kids for a few minutes on your iPhone, you're looking at an extra $20 per day. This plain stinks. My company is based near here and so this is one of the hotels we get to choose from. For this single reason, I will never come back here. I can go right down the street to the Doubletree in Milford and get a much nicer room with free wireless Internet access for all my devices. Sorry Hilton, you screw this one up. Have to be Gold before you can get free Internet access? Seriously? I can go sit in any Starbucks for free and almost every other hotel I stay in offers this as a complimentary service. Stop nickel and diming your customers.

Also, these rooms are small. I had been staying at the Doubletree Milford and was used to a much larger room and bathroom. This one has a small room with no refrigerator and a sink about the size of a large cutting board. I am a man and can barely fit my hairbrush, deodorant, and toothbrush on the counter. God help you if you are a woman or a couple and needing to put things in the bathroom.

I can live with the smaller room. I can't live with having to pay $20 a day for Internet access that I get complimentary everywhere else, regardless of what level I am with their rewards program.

Room Tip: Go to a different hotel.
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  • Stayed: July 2012, traveled on business
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1  Thank Big_John_WF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

if you are looking for a new modern hotel, this one is not it. My company puts us up here and would choose another hotel if I had a choice. The room smelled of cigarette smoke. Strange for a non smoking room. After turning off the AC, which was incredibly loud, I realized the AC must have been bringing in smoke or the odor from the outside. Also the AC unit is so loud when it turns off it wakes you up constantly during the night. Bad for sleeping.

The internet is slow in the room and didn't work the 1st day in the meeting rooms.

  • Stayed: July 2012, traveled on business
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1  Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

I had a business meeting at BJs Wholesale Club's main offices. This hotel is right across the highway so the location was excellent. It is clean, quiet and the rooms are functional and comfortable. The staff is very friendly and accommodating. Several companies are located in this area so if you are traveling to the Westborough area of Boston for business (or pleasure) this is an excellent choice.

  • Stayed: June 2012, traveled on business
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Thank suprselr02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2012

If you've booked a business hotel located an office park not far off the highway, you're probably expecting something predictably OK - but nothing more than than.
This Doubletree goes well beyond that. The staff goes way beyond the standard "frozen smile, pretend-to-be-happy" approach. The gym, pool and hot tub are modern and wonderfully maintained. The restaurant is a surprise: Splendid food that's well prepared, and served in an atmosphere of true hospitality.
This isn't a 5-star in the sense of an Intercontinental or a Ritz, but qualifies as "excellent" for its price range. It's a suberb value if you can book below rack rate.
There are downsides, of course. The heating and a/c are wall units; they're as inconspicuous as wall units can be, but that's still a far way from central heat and air. The elevators have a slightly worn feel, the views are uniformly "meh" because the location is a complex of corporate headquarters.
But so much qualifies as "very good" or "terrific" that you can overlook the imperfections.
The staff really strives to be welcoming, and my experience in The Regatta restaurant illustrated what sets this hotel above the usual level of business lodging. Rick, one of Greater Boston's most personable servers, and chef Claudio, who came out personally to see what I thought of a corned beef reuben panini, made the meal memorable - you don't get that kind of personal attention often.
For a late-night meal at a hotel restaurant, my expectation is generally "This will be better than diner food, but not by a lot." The Regatta went way beyond; the panini was excellent, and the clam chowder would give any upper-tier Boston seafood restaurant some strong competition. It's not only fantastic, but it's reasonably priced.
The gym has modern and well-kept equipment, the indoor pool is maintained meticulously and the pool deck has comfortable, new furniture. The hot tub is cleverly designed: The surrounding wall is countoured seating, letting you truly sit back and relax.

  • Stayed: June 2012, traveled on business
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Thank DonInConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2012

This was the PFFM conference held at the Doubletree. The rooms were clean and the bed was comfortable. The linen was clean and crisp, and the personnel was excellent. The chamber maids were friendly and helpful. Mine went so far as to fold my cloths...I am a slob, and set up the suitcase stand. For this I am grateful. The food at the conference was a buffet at all meals, dinner was not provided. The buffets were good and there was plenty of food. The bar was nice, but not sure why there was a up charge for a top shelf drink, it was top shelf prices too. Over all I would recommend this hotel, but it is not one I would find easily if I was driving by. I did not eat in any of the restaurants at this hotel, and thats why I didnt give it a excellent rating.

Room Tip: On a service road, I was in the rear so I heard no traffic.
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  • Stayed: June 2012, traveled on business
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Thank jcarched
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Boston/Westborough

Address: 5400 Computer Dr, Westborough, MA 01581-1767
Phone Number:
Location: United States > Massachusetts > Westborough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Westborough
Price Range: $91 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Boston/Westborough 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Doubletree Hotel Boston Westborough
Doubletree Westborough
Westborough Doubletree

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