I purchased a Living Social deal for two nights at the Tidewater. We took off with two of our grandchildren for a two night stay. We were able to check in early and had a room close to the pool thanks to a wonderful manager, Voula. She was kind and considerate in helping us meet our needs. Although the hotel was supposedly sold out it never appeared to have many people there. Most of the time when we were at the pool there was no one else or very few people there. I understand they have a strict policy regarding the hot tub and no one under 16 is allowed in but we had a real problem with that. Other parents were allowing their kids in and our grandkids couldn't understand why they couldn't go in. Even after the other parents were spoken to as soon as management left they let their kids right back in. So not fair!!!
Our other issue was with housekeeping. We are very neat and keep our belongings picked up and don't leave trash around the room. The kids even straightened out the beds! Because of this the housekeeper never bothered to fix them correctly. Also she didn't leave enough towels even after I spoke to her and she never bothered to clean the coffee maker or leave enough condiments.
Also, being school vacation I thought there would be some activities for the kids but there was nothing special going on. Next time we will go where there are some things for the kids to do.
We won't be going back to the Tidewater.
- Official Description (provided by the hotel):
- The Tidewater is a family friendly hotel which is centrally located and minutes to Hyannis, ferries to the islands, beaches, golf, fishing, restaurants, and shopping. Indoor and Outdoor pools and 50's style breakfast diner (open seasonally). Rooms with refrigerators, coffee makers and some with water views. Landscaped picnic area with playground, grills and picnic tables. ... more less
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- Also Known As:
- Tidewater Hotel West Yarmouth
- Tidewater Motel West Yarmouth
- Tidewater Inn West Yarmouth, Cape Cod, MA