We stood at the reception desk for ten minutes. Our server went on and on about how she does not recommend the crab cakes and that she if from the south. We ordered soup, salad and lobster and food for the kids and before she ran off I made sure that we were served the soup and salad first! She questioned at first like she was confused and I again told her "make sure you bring out the soup and salad before the entree" She said "gotcha" The food did not really take too long to come out but guess what? They brought it all out at once. I was upset and told her that she screwed up! I asked to talk to the manager. A few minutes later a "stout" lady came over and quickly stated that they do not "comp" food off the bill, it was a servers mistake and that she was not going to do a thing. I quickly saw where this was going fast and my only reaction was to tell her to get out of our faces and leave us alone then. I got the bill and of course did not tip the challenged southerner server. We went over to pier 1 for desert and told them the story. The said "ah yes... the tourist-trap!" The owner told me to call "Nick" the owner of the Lobster Boat and complain. I did try to call Nick but he must of been too much of an weener to pick up the phone. So... If you want a weird unprofessional expensive dining experience, go to the Lobster Trap! Oh I meant the Lobster Boat.