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“Service didn't match Trip Advisor reviews” 3 of 5 bubbles
Review of Lobster Boat

Lobster Boat
Ranked #13 of 36 Restaurants in West Yarmouth
Price range: $0 - $20
Cuisines: American, Seafood, Soups
More restaurant details
Restaurant details
Good for: Local cuisine, Large groups, Special occasions, Families with children, Scenic view, Kids
Dining options: Lunch, Late Night, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: The Lobster Boat has been serving affordable family meals to locals and visitors for over 30 years. We are open for lunch and dinner from noon daily and serve the freshest and finest local seafood from our own Fish Market located on the premises.Our unique casual waterfront seafood experience allows you to enjoy our Cape Cod style outdoor waterfront dining pier or our protected enclosed dining room, both situated on scenic Parkers River overlooking the Marina.We feature daily and weekly specials and offer cocktails, wine and delicious refreshing frozen drinks from our boat bar. Our menu includes favorites like our homemade onion rings, Lobster Boat Combo, 3 lb. Lobster and Cape Cod Platter.Our continued success is based on providing our customers with quality, value and unsurpassed hospitality in a true Cape Cod waterfront setting. We thank you for joining us and hope you enjoy your experience and come again.
Surrey
Level Contributor
123 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Service didn't match Trip Advisor reviews”
3 of 5 bubbles Reviewed July 25, 2013

We wanted to end our trip to Cape Cod last night with a lobster dinner so followed Trip Advisor recommendations and arrived at the Lobster Boat. Sadly we received nothing like the service praised by other reviewers.

The front of house team gave a great welcome and they fulfilled on their promise that we would only have to wait around 15 minutes for a table. So far, so good.

There was no choice about seating so we were put inside, near full length windows. It was HOT. A number of customers complained but the servers just shrugged and said that was how it was. They said the air con was working and no, the windows could not be opened to the outside deck. There was no offer of iced water to cool everyone down. One table asked to move outside as they could see tables being cleared there but were refused. They left.

Before 5pm it seems you can get lobster quite reasonably but after that the market price goes up and for us it was 30 dollars. The server was not interested in giving any advice about the menu for us first-timers and did not seem to care about anything much at all. The tools provided for cracking the lobster seemed old and not really up to the job. None of the servers stopped to help.

The food was good but the experience wasn't. Sorry, Fellow Trip Advisor reviewers: this place let you down..........

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank SpaStruckSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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457 reviews from our community

Visitor rating
    140
    147
    84
    37
    49
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Shrub Oak, New York
1 review
“Good food, nice views”
5 of 5 bubbles Reviewed July 24, 2013

Came here for dinner with 2 kids (9&3) and 4 adults. Big plus was there was no wait, and it was 6pm. The restaurant seemed to be crowded when we left.

The chowder was great. Our server Adam was good, though there were a mixup with hubby's meal, but he was quick to fix. Kids meals are served on frisbees. and if you bring in a coupon from those tourist guide books, they give you a free tote bag. Prices are about the same as everyone else on the cape. But if you want good food and a nice view, this is your spot.

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Massachusetts
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Excellent food and service”
5 of 5 bubbles Reviewed July 22, 2013 via mobile

The food and service was outstanding. Our server Eric made our dining experience very enjoyable, he was knowledgeable and very personable. We would reccomend this restaurant for family dining..

  • Visited July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank bob06201128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Connecticut
Level Contributor
28 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“A decent seafood place”
5 of 5 bubbles Reviewed July 22, 2013 via mobile

Pretty good food, chowder tasty. I had the baked haddock and scallops. Good fish but should of been more of it for the price. My kids had the salmon...excellent, nice taste and size piece, and the lobster mac&cheese. Pretty good, should of been bigger pieces of lobster. Also son had the steak, good size but requested medium and came out a little more well done. Waitress very nice and attentive.

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Beccamarie72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hartford, Connecticut
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great seafood.”
4 of 5 bubbles Reviewed July 20, 2013

Try the shrimp scampi appetizer. Excellent chowder. Baked stuffed haddock was delicious. The outdoor deck had a nice view of the inlet. Prices were reasonable and service was great.

Visited July 2013
Helpful?
Thank jeanmgras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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