We wanted to end our trip to Cape Cod last night with a lobster dinner so followed Trip Advisor recommendations and arrived at the Lobster Boat. Sadly we received nothing like the service praised by other reviewers.
The front of house team gave a great welcome and they fulfilled on their promise that we would only have to wait around 15 minutes for a table. So far, so good.
There was no choice about seating so we were put inside, near full length windows. It was HOT. A number of customers complained but the servers just shrugged and said that was how it was. They said the air con was working and no, the windows could not be opened to the outside deck. There was no offer of iced water to cool everyone down. One table asked to move outside as they could see tables being cleared there but were refused. They left.
Before 5pm it seems you can get lobster quite reasonably but after that the market price goes up and for us it was 30 dollars. The server was not interested in giving any advice about the menu for us first-timers and did not seem to care about anything much at all. The tools provided for cracking the lobster seemed old and not really up to the job. None of the servers stopped to help.
The food was good but the experience wasn't. Sorry, Fellow Trip Advisor reviewers: this place let you down..........
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.