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“Good place to stay in Cape Cod”

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Hampton Inn and Suites Cape Cod - West Yarmouth
Ranked #1 of 20 Hotels in West Yarmouth
Certificate of Excellence
Reviewed August 19, 2013

This hotel is centrally located and is great to get around the cape. The rooms, pool and breakfast were great. We enjoyed the pool area that served BBQ for lunch. The only real problem that I could state would be that the stocking at breakfast time need to be improved.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
1  Thank FranWhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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799 - 805 of 1,069 reviews

Reviewed August 18, 2013

This hotel was a very nice and affordable option for a long weekend. The hotel is nicely situated on rte. 28 near restaurants and close to beaches. The Hampton Inn is a newer hotel and in very good condition. There is ample parking for all. Upon check-in, we tried to check in at 12 noon and were told that our room was not ready and to come back at 4pm. This was fine as we just changed and headed to Seagull beach. When we returned at 4pm, we were then told that our room was still not ready (4 hours later) and that it would only be a minute. The front desk seemed very uncoordinated with the housekeeping staff. They did not have a system informing them when rooms were cleaned. We waited an additional 45 minutes until our room was finally cleaned. My only other complaint would be that we waited until 4pm on a Saturday to have our room cleaned. When the housekeepers finally arrived, we were settled in the room getting ready for dinner. We never received housekeeping on Saturday.

Other than that, the rooms were very nice, clean, and updated. The beds could have been more comfortable but were adequate enough for a few nights. There seemed to be good soundproofing in the rooms as I never heard a person. The hotel offered a nice breakfast that was filling enough and had hot and cold options. Coffee was available at all hours in the lobby. The indoor and outdoor pools were clean and with plenty of chairs. The outdoor pool area also has a bar with a bartender and hamburgers and hot dogs for purchase. The gym area was small but had all of the necessities.

All in all, I would stay here again.

  • Stayed: August 2013, traveled as a couple
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2  Thank Brown_Eyes1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

This property is run perfectly. Every aspect of our stay was perfect. The staff was amazingly helpful and spot on with all of their assistance and answers to our tourist questions. We love Hampton Inns in general, but this may be the best one we ever stayed in. Kudos to staff and management.

  • Stayed: August 2013, traveled with family
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1  Thank gkadoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

We are a family of 5 and the King Suite was perfect! I had 2 children share the sleeper sofa and one child on a "cot." Be warned that the cot is in fact a twin sized air mattress (for $15/night) but it worked. The hotel was clean, but we had an issue with 2 of our rooms having dirty sheets on the sofa bed. I think they were simply overlooked, so make sure you do a thorough check before you hit the sack. The staff was extremely friendly during the day, but unfortunately, I had two negative incidents with the night staff. Very unprofessional. That being said, overall we had a good stay. The advantages of the hotel: free breakfast (Not wonderful, but saves time and $ in the morning- skip the eggs and have some oatmeal or waffles), indoor and outdoor pool, and a shuttle that will take you anywhere w/i 2 miles of the hotel.

  • Stayed: August 2013, traveled with family
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1  Thank travelW3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

Hotel is fairly new and very clean. We had the two queen bed room. It included a mini fridge in the room which was handy. Otherwise, the room is pretty standard, but we didn't spend much time in it. The property has two pools, one indoor and one outdoor. We used the outdoor pool (august). The water was actually colder than the ocean water that we were in the prior day, but we adjusted. There is a bar at the outdoor pool with attendant serving drinks. They outdoor furniture is very new or well maintained, including a fire pit. The fitness center was a bit larger than comparable hotels, maybe 5 or six machines. They included free earbuds for use with the machines, but didn't always keep them stocked. Breakfast is standard for Hampton - pre-made eggs, sausage, potatoes, yogurt, belgian waffle maker and mix, canned fruit, etc. Great convenience, OK food. We only had one minor complaint - our room didn't get cleaned until about 5pm on Thursday, which pushed our plans back about an hour. They offer a free shuttle service to locations within two miles. We used it for a trip to the beach and back. Very convenient. They have entertainment on Friday nights. Overall, I think they do a great job meeting the needs of most travelers.

  • Stayed: August 2013, traveled with family
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1  Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Has an indoor pool which was nice and had plenty of chairs and towels and the water was not too cold.
Bed was comfortable, plenty of different pillows. The sofa bed our kids used was located right next to the floor a/c and so we needed to block the a/c with the couch cushions to help the kids not freeze through the night. I requested extra blankets, but did not receive them.
Easy access to driving around the area, as it is on rte 28. Convenient to have a fridge in the room.
Breakfast was typical at Hampton Inn's. We had bagels to hold us over unitl lunch.

Room Tip: Ask if a sofa bed is located next to a/c.
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  • Stayed: July 2013, traveled with family
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Thank PattiandBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Hotel is standard great service of Hampton Inn's, and location is great for moving around on Cape Cod. Would recommend to anyone this facility. Be sure to check any services you ask staff to do for you, ie make further reservations at another facility.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank MonctonMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Cape Cod - West Yarmouth

Address: 99 Route 28, West Yarmouth, MA 02673-8154
Phone Number:
Location: United States > Massachusetts > Cape Cod > West Yarmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 20 Hotels in West Yarmouth
Price Range: $99 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Cape Cod - West Yarmouth 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
As the newest of Cape Cod hotels, Hampton Inn Cape Cod welcomes you with a fabulous mix of amenities, including 'hot on the house' breakfast buffet, high-speed Internet access and state of the art 'jump start" fitness center, as well as an indoor and outdoor pool. Our combination of modern amenities and gracious guest rooms or suites make us the hotel of choice near Hyannis. In fact, we are the only Hampton Inn and Suites on the Cape, as well as the only hotel to be backed by Hampton Inn and Suites 100% satisfaction guarantee. ... more   less 
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Also Known As:
Hampton Inn And Suites Cape Cod - West Yarmouth Hotel West Yarmouth
Hampton Inn West Yarmouth
Hampton Inn And Suites Cape Cod - West Yarmouth MA

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