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“Friendly staff, perfect location and clean room”

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Hampton Inn and Suites Cape Cod - West Yarmouth
Ranked #1 of 20 Hotels in West Yarmouth
Certificate of Excellence
canterbury, United States
1 review
“Friendly staff, perfect location and clean room”
Reviewed May 1, 2013

The staff at this hotel were so helpful and friendly, and wanted our stay to be perfect. great cont. breakfast. Extremely clean rooms, and I think a fairly new hotel or it was just remodeled. Really impresed with the staffs customer service skills. Price was great too.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David B T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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941 reviews from our community

Traveler rating
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    267
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Rhode Island
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 1, 2013

Cannot say enough about this property. From the moment we walked in the door until we left, the staff was wonderful. Our room was clean and spacious. Bed was comfortable. Front desk staff was very helpful. A special thank you to Yvette. Have already recommended this hotel to friends looking for a place to stay on the Cape. Location is excellent and two good restaurants nearby.
We loved it!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OurTime35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambridge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2013

great experience would return again with my children. Staff was very welcoming and couldnt do enough for us. I thought the room was very clean and the bed was extremely comfortable. the pool was ok, not in the best condition. But our over all experience was great and have told many others about the kindness and cleanliness of the hotel. Havent had such an enjoyable experience at a hotel in a long time. Very attentive to family needs!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Marybeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrington, Connecticut
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 22, 2013

We recently booked two rooms for a weekend away with our family. Both rooms were very clean. Front desk staff was very friendly. Breakfast was crowded but food was kept full. Kids enjoyed the pool. Great weekend!

Stayed April 2013, traveled with family
Helpful?
1 Thank CCMOM08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yarmouth, United States
1 review
Reviewed April 22, 2013

We used the Hampton Inn as our "home base" for activities on Cape Cod during school vacation. We thoroughly enjoyed our stay. In addition to a clean, modern & spacious room, we enjoyed the complimentary breakfast, high speed internet, pool and other amenities. To our surprise we found the hotel had a whole list of activities planned for families on vacation. We loved the Pizza Party, XBox competition and Ice Cream Social to name a few. Thanks for making us feel at home!! Sincerely, The Hodges

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gorham, Maine, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 22, 2013

We stayed at the Hampton Inn in West Yarmouth for only one night during April Vacation. The staff was friendly, and managed to keep up with the needs of all the families and children. The pool area was kept neat, and the free breakfast was kept fresh. An all around pleasant stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acton, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 21, 2013

We stayed for 1 night in April 2013 and it was a very comfortable stay. Easy check-in/check-out. Nice clean room. Bathroom was clean with good water pressure in the shower and a steady supply of hot water. Pool was nice, albeit small (with about 10 kids it was a bit crowded). However the water temperature was really comfortable. Nice hot tub as well. Good breakfast and fairly large sitting area. Even though we were there during school vacation week, we didn't have trouble getting a table to sit at. Great location - couple of miles to Hyannis center. We were allowed to do early check in and late check out (12pm) so that was very nice. There was also a snack served in the late afternoon (for school vacation week) which consisted of fresh baked chocolate chip cookies, popcorn, pretzels, cheetos, fruit, etc. A very nice touch - especially for our kids!

There are some things that could be improved:
1. While the room was relatively comfortable temperature-wise, the fan in the heating system is quite loud - especially at night when you're trying to sleep. In fact, it woke me up/kept me awake quite a bit.
2. Wifi - even though we were given a wifi password, it only intermittently connected and once it did connect, would drop the connection in very short order. I would say that we were connected to the wifi for about 10-15% of the time. And when we were, it was very slow. This was very disappointing.

All in all, however, it was a very enjoyable stay and we stay here again.

Room Tip: Get a room on the upper floor away from the pool area and the elevators.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fotonut1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Cape Cod - West Yarmouth

Property: Hampton Inn and Suites Cape Cod - West Yarmouth
Address: 99 Route 28, West Yarmouth, MA 02673-8154
Phone Number:
Location: United States > Massachusetts > Cape Cod > West Yarmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in West Yarmouth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Cape Cod - West Yarmouth 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
As the newest of Cape Cod hotels, Hampton Inn Cape Cod welcomes you with a fabulous mix of amenities, including 'hot on the house' breakfast buffet, high-speed Internet access and state of the art 'jump start" fitness center, as well as an indoor and outdoor pool. Our combination of modern amenities and gracious guest rooms or suites make us the hotel of choice near Hyannis. In fact, we are the only Hampton Inn and Suites on the Cape, as well as the only hotel to be backed by Hampton Inn and Suites 100% satisfaction guarantee. ... more   less 
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Also Known As:
Hampton Inn And Suites Cape Cod - West Yarmouth Hotel West Yarmouth
Hampton Inn West Yarmouth
Hampton Inn And Suites Cape Cod - West Yarmouth MA

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