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“Beautiful Hotel with A Customer Service!”

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Hampton Inn and Suites Cape Cod - West Yarmouth
Ranked #1 of 20 Hotels in West Yarmouth
Certificate of Excellence
Putnam, Connecticut, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful Hotel with A Customer Service!”
5 of 5 bubbles Reviewed January 22, 2013

Top of the line Breakfast Buffet with homemade waffles, fresh juices, eggs, homefries, sausages. My favorite is the oatmeal and love the almonds, cinnamon sugar and raisins you can add to it. Fresh fruit salad everyday and also apples, oranges and bananas. Plenty of cereal choices and also danish, muffins, bagels, toast. Very well kept and always full.
Always fresh coffee and assorted teas, hot chocolate any time of day. The Staff is beyond awesome. Always cheerful and really care about your stay. Pool is always clean and warm! My husband loves the hot tub!
Rooms are very spacious and always clean & comfy. The free WiFi and desk with a very comfortable chair is great. TV is a large flat screen and in room coffee, or tea with coffee pot and refrigerator. Absolutely our favorite Hotel at the Cape.

Room Tip: all rooms are comfortable and beautiful. Quiet throughout..
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joanne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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927 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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  • English first
  • French first
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English first
Coopersburg, Pennsylvania
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 19, 2013

Early checkin and late checkout were accomodated..i was one of only a few guests here but it was obvious that the staff were very nice. The room was very comfortable with a great mattress and bedding. Location was perfect for my needs. The staff suggested two nice places for meals as well.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manorville, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

Once again, I had the pleasure of staying at the Cape Cod Hampton Inn and just like my last visit in April 2012, this visit (January 2013) was SUPERIOR.

The excellence began upon check-in. I was greeted with a smile and a genuine welcome. I then proceeded to my room to be greeted by a very CLEAN smell.
The bed was comfortable.

Breakfast each morning had a nice selection of omlettes, various breakfast meats, fruit, hot REAL oatmeal (NOT the rip open the package of instant and add hot water, but real, honest-to-goodness hot cooked oatmeal), and the best: make your own waffles!

I did experience a small problem. The internet service was "pokey" and slow and kept cutting out. I connected with my laptop via an Ethernet cable to the jack in the wall of the room for a better, more secure connection, but the connection was intermittent. I relayed this problem to the front desk and spoke with the manager (Brenna) who happened to be at the front desk at the time. I was able to relay the problem (since I'm in the computer repair/install/maintenance business) and Brenna immediately contacted her tech support. I had to leave for the day on business and when I returned in the evening, I was stopped by the front desk person (who amazingly remembered who I was by sight) and told that all should be well. I returned to my room, connected to the internet and all was as promised... the internet connection worked flawlessly after that and for the entire rest of my stay.

I can honestly recommend this hotel to EVERYONE. If you want to stay in a place that rises above the competition in the surrounding area on Cape Cod, then the Hampton Inn is the place to go. You WON'T be disappointed.

Finally, one other thing that I found to be a GREAT HELP was when making online reservations on the Hampton Inn site. When the page displayed for the Hampton Inn in West Yarmouth on the Cape, there was a banner across the top is bright yellow indicated that during two days in February and two additional days in March, that there would be a large sports team staying at the hotel. This early notification is GREAT. Imagine your surprise to check in to a hotel only to find it overrun with loud, teenagers as part of a sports team. So a HUGE THANK YOU to the manager of the Hampton Inn on Cape Cod for having the foresight to have those banners display at the top of the reservations screen which will give people the "heads up" when making reservations.

Room Tip: All rooms are great because they are very sound proof. The suites are big and roomy and if that'...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Russell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 15, 2013

Stayed the day after Christmas and couldn't have been happier. The staff was phenomenal from check-in to checkout. Every time my fiance and I encountered them they were polite, courteous and helpful. Everyone knew the area, had helpful suggestions about where to go and what to do because it was the off-season :) The room we stayed in was also upgraded for no extra-charge (no idea why) but the room was wonderful. Clean, well furnished, spacious and very comfortable with fast internet. The breakfast was GREAT :) Tasty, hot, and well organized. I seriously can't say anything but great things about this place. I'll go back in the summer, I don't care how much it costs. :D

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hungry_Jetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, MA
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

Stayed for New Year's eve... great local packages with family fun at the hotel itself or adult night out at the Yarmouth House. This place was busy, but didn't feel overrun. The room was very clean. They have late check out for post New Year's eve guests, which was very helpful! The location is central to many tourist "to-do's", but not very scenic. It worked fantastic for us. We would stay again & recommend this Hampton Inn to family and friends.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnson_Family1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, Massachusetts
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

My husband and I spent the New Year's weekend here and were very pleased. Upon arrival, we were offered an upgrade for no extra cost. The facility was immaculate and the staff were very professional and friendly. The pool and hot tub were amazing.....just what we needed to relax during a busy and chaotic time of year. The bed was extremely comfortable and the bedding was very luxurious. The breakfast is the best we've ever had.....omelettes, make your own waffles, several cereals, yogurt, fruit, bagels, toast, coffee, toast, juices.....just a wonderful surprise.....we would definitely stay here again in a heart beat and recommend to all our friends and family.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, Maryland
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

I know this place has super-high rates in season, but off-season the rates were fair and we were able to enjoy this great hotel as we visited family for Christmas.
Thanks for the great decorations for Christmas- loved them, especially the train around the Christmas tree.
Pool- very nice indoor pool and enjoyed the basketball hoop/ball available.
Workout room- good cardio options, one weight machine decent was decent....free weights would be a nice addition.
Food- complimentary breakfast very good, with lots of options. Attendant very friendly.
We had plenty of space to eat (sure in summer it would be different with more people staying at the hotel) with my family members who were staying here as well.
Room- clean, nice bedding, lighting excellent, fridge/microwave nice additions, decent size.
The warm cookies around the evening were a nice touch, and the staff at the front desk was always considerate and caring (I heard them offer warm towels to someone at one point).
See my theme here?!..a very nice place to stay....thanks Hampton Inn in Cape Cod.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovetotravel001_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Cape Cod - West Yarmouth

Property: Hampton Inn and Suites Cape Cod - West Yarmouth
Address: 99 Route 28, West Yarmouth, MA 02673-8154
Phone Number:
Location: United States > Massachusetts > Cape Cod > West Yarmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in West Yarmouth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Cape Cod - West Yarmouth 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
As the newest of Cape Cod hotels, Hampton Inn Cape Cod welcomes you with a fabulous mix of amenities, including 'hot on the house' breakfast buffet, high-speed Internet access and state of the art 'jump start" fitness center, as well as an indoor and outdoor pool. Our combination of modern amenities and gracious guest rooms or suites make us the hotel of choice near Hyannis. In fact, we are the only Hampton Inn and Suites on the Cape, as well as the only hotel to be backed by Hampton Inn and Suites 100% satisfaction guarantee. ... more   less 
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Also Known As:
Hampton Inn And Suites Cape Cod - West Yarmouth Hotel West Yarmouth
Hampton Inn West Yarmouth
Hampton Inn And Suites Cape Cod - West Yarmouth MA

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